Business Analyst

Haystack is partnering with a global leader in recruitment solutions that connects top talent with innovative companies across various industries. The role supports a major enterprise client’s digital transformation initiatives.

• Lead requirements gathering and analysis for a remote access transformation program;
• Document business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access;
• Collaborate with project managers, engineering teams, security, and business stakeholders to translate requirements into actionable deliverables;
• Map current-state processes and user journeys, identifying gaps and undocumented dependencies;
• Define future-state processes aligned with program objectives and security standards;
• Support the creation of solution options and ensure alignment with architectural principles.

• Proven experience as a Business Analyst in infrastructure, security, remote access, or cloud transformation;
• Strong understanding of Azure Virtual Desktop, user personas, and remote access workflows;
• Experience with Zscaler or similar secure remote access technologies;
• Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security;
• Experience working in FMCG or retail environments, ideally with store-based technology;
• Excellent stakeholder management, analytical, and problem-solving skills.

• Contract position;
• Opportunity to work on a large-scale, impactful transformation program;
• Collaboration with diverse technical and business teams;
• Opportunity to contribute to secure, scalable, and user-centric remote access services;
• Potential for contract extension based on performance.