Business Analyst

Forte Group provides IT consulting and software development services to help businesses build and deliver digital products.

• Support the Senior BA and Product Manager in documenting detailed requirements for assigned product features and workflows;
• Draft user stories, acceptance criteria, supporting notes, and other backlog documentation using established standards and templates;
• Break down larger requirements into smaller, clearly scoped story components;
• Gather and organize information about existing application functionality, workflows, business rules, edge cases, and dependencies;
• Track open questions, assumptions, decisions, and follow-up items during story refinement;
• Participate in backlog grooming, estimation, sprint planning, and other delivery meetings;
• Answer developer questions by researching requirements and confirming details with the Senior BA or Product Manager;
• Maintain accurate and up-to-date documentation in tools such as Jira, Azure DevOps, or Confluence;
• Learn the product domain, application workflows, and user-story-writing methodology.

• Experience in a Business Analyst, Product Operations, Project Coordination, QA, Product Support, or software delivery-related role;
• Strong written communication skills and ability to organize information clearly;
• High attention to detail and comfort managing multiple requirements, questions, and follow-up items at once;
• Interest in Agile software development and product delivery processes;
• Ability to ask thoughtful questions when requirements are incomplete or unclear;
• Comfortable collaborating with Product Managers, Senior BAs, developers, QA professionals, and other delivery stakeholders;
• Nice to have: familiarity with user stories, acceptance criteria, Agile ceremonies, or backlog management, experience using Jira, Azure DevOps, Confluence, Notion, Miro, Figma, or similar tools, exposure to QA, software testing, UX/UI, customer support, or technical documentation, experience working with structured templates, process documentation, or workflow mapping.

• Remote-first approach;
• Opportunities to work with diverse teams and gain international expertise;
• Access to free training programs, reimbursement for certifications, and online learning platforms.