AI-native business analyst in CRM

Keyrus is an international group of 2,800 consultants and experts across 28 countries, built on a single conviction: AI does not transform businesses. Architected intelligence does. For more than 30 years, we have been building the data foundations that make intelligent systems work — designing the Operating System of the intelligent enterprise, where intelligence is embedded into the core of business processes to create sustainable value: we operationalise intelligence.

• Engage directly with business stakeholders to understand processes, challenges, and desired business outcomes.
• Translate business needs into clear requirements, user stories, functional specifications, and acceptance criteria for digital delivery teams.
• Challenge requirements constructively to ensure teams solve the right business problem, rather than simply implementing requested features.
• Act as the bridge between business stakeholders and technical delivery teams, ensuring alignment throughout the delivery lifecycle.
• Apply an AI-first mindset to identify opportunities where AI and GenAI can accelerate analysis, improve requirements quality, support prototyping, or optimise business processes.
• Leverage AI tools as part of your daily work to increase speed, quality, and effectiveness in analysis and documentation.
• Help teams rapidly explore and validate alternative approaches rather than defaulting to traditional solutions.
• Understand and consider data dependencies, data quality considerations, and governance implications when shaping requirements.
• Collaborate effectively with distributed teams across France, Spain, India, and the Philippines.
• Build strong relationships with stakeholders through an active on-site presence in Bangalore.

• Relevant academic background or equivalent professional experience.
• Strong Business Analyst experience with strong data / CRM / Salesforce exposure.
• Experience gathering, analysing, documenting, and refining business requirements.
• Experience producing high-quality user stories, functional specifications, and acceptance criteria.
• Ability to work effectively across multidisciplinary teams including business stakeholders, developers, product teams, and data specialists.
• Experience operating within international or distributed organisations.
• Professional proficiency in English.
• Able to work on-site in Bangalore.
• Excellent requirements engineering and business analysis capabilities.
• Strong analytical thinking and structured problem-solving skills.
• Ability to translate business challenges into clear and actionable delivery requirements.
• Strong stakeholder management and communication skills.
• Experience working closely with technical delivery teams and understanding technology constraints and opportunities.
• Practical experience using AI and GenAI tools to improve productivity, analysis, documentation, requirements engineering, or delivery effectiveness.
• Strong understanding of the value AI can bring to business analysis, process optimisation, and solution design.
• Ability to challenge both business and technical stakeholders constructively.
• Understanding of data dependencies, data quality considerations, and governance principles.
• Comfortable working autonomously while managing multiple stakeholder relationships.
• Будет плюсом: Experience using tools such as Microsoft Copilot, Copilot for Microsoft 365, Claude, ChatGPT, Gemini, or similar LLM-based assistants to improve analysis, documentation, problem-solving, and delivery workflows; Ability to demonstrate how AI meaningfully changes and improves your approach to business analysis rather than simply using AI occasionally; Experience with data-intensive applications, analytics platforms, or data transformation programmes; Understanding of data governance, data lifecycle management, and data quality frameworks; Experience in a Technical Business Analyst, Product Analyst, Forward Deployed Engineer, or similar hybrid role; Exposure to industrial, manufacturing, energy, or services environments; Experience working in Agile product delivery environments; Familiarity with using AI to support requirements engineering, business analysis, solution exploration, documentation, or rapid prototyping

• Competitive salary, paid in 14 instalments (option for 12 from day one).
• Annual performance bonus.
• Meal allowance (Restaurant Tickets): €1,800/year net, distributed over 11 monthly reloads
• Flexible retribution plan: transport & daycare tickets
• Private medical insurance with Sanitas (no copays, dental included)
• 22 days of annual leave, increasing every 3 years (up to 26 days)
• 14 public holidays (Madrid calendar)
• December 24th and 31st are considered company holidays when they fall on working days
• Continuous learning via KLX – Keyrus Learning Experience
• A collaborative, international, and human-centred work environment