Support Experience Specialist with Lithuanian

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Sofia, Bulgaria for a role as a Support Experience Specialist with Lithuanian.

• • Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• • Solving problems and creating positive experiences for every customer you speak with
• • Following the brand's guidelines and quality standards on every interaction
• • Logging and updating customer interactions in the relevant systems
• • Working closely with your team to keep improving the service you provide

• • Live in Sofia, Bulgaria and embrace multicultural experiences
• • Represent a global brand
• • Fast-track career development opportunity

What do you need to be successful at this job?

• • Language Maestro: Fluent in Lithuanian, good English
• • Strong communication and active listening skills
• • A problem-solving, can-do mindset
• • Comfortable using computer systems and multitasking between tools
• • Patience, empathy and a positive attitude
• • Availability to work in shifts
• • Solid C1, C2 or native level in the working language
• • Minimum B2 English
• • Clean criminal record
• • Valid work permit or European passport

• By joining this role, this is what you can expect:
• • Fixed salary plus performance bonuses
• • Signing or welcome bonuses depending on eligibility
• • Fully paid training (2, 4 or 6 weeks depending on project)
• • Choice of on-site, hybrid or fully remote-in-Bulgaria work models
• Relocation Package is included:
• • For Content Moderation / Digital Trust & Safety roles: up to 21 days of hotel or shared-apartment accommodation covered, plus a €1,500 relocation bonus paid in two installments
• • For other roles: flight covered up to €150, up to 21 days of accommodation, help securing an apartment in Sofia, and a €300/month gross accommodation allowance
• Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries! 🌍

Get to know more about Atlean World 👇

Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World

Personal Touchpoint: As soon as you hit «Apply,» one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

🚀 After you apply, you will receive more detailed information about the opportunities available.

📄 Please remember: your CV must be sent in English.

🌍 To join this journey, you should be a resident of a country within the European Union.

💌 Ready for your next adventure? Apply now with Atlean World and let's make it happen together!