sales manager in residential property management

Royal York Property Management is a full-service residential property management company serving property owners across Canada. It helps owners protect their investments and simplify day-to-day property management through a structured, process-driven approach.

• Lead and coach a remote Sales team to meet weekly and monthly targets
• Drive daily execution across speed-to-lead, demos, follow-ups, client sign-ups, onboarding progress, CRM activity, and pipeline movement
• Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
• Run 1:1s, call coaching, pipeline reviews, and performance scorecards
• Hold team members accountable for missed follow-ups, weak demos, low conversion, poor CRM discipline, and stalled files
• Coach the team on discovery, demos, objection handling, urgency, closing, onboarding, and client communication
• Monitor active files to ensure efficient progress from initial inquiry through onboarding and handoff to Property Management
• Address underperformance through early warning metrics, coaching plans, PIPs, and decisions
• Report team performance clearly to leadership
• Support hiring by evaluating candidates and identifying top performers
• Improve team output using AI tools, reporting, call summaries, QA, and coaching insights

• 8+ Years of total sales experience
• 4+ Years of sales management experience, with examples of improving team performance
• 2+ Years managing a fully remote sales team
• Experience managing 8–15+ direct reports or similar scope
• Proven ability to manage remote sales representatives across time zones, maintain virtual accountability, review CRM activity, coach from call recordings, and drive performance through cadence, coaching, and scorecards
• Strong CRM, dashboard, and reporting discipline
• Confident, direct leadership that maintains standards without creating chaos
• Strong coaching ability based on real calls, files, data, and results
• Strong understanding of inbound sales, demos, consultative selling, onboarding, follow-up management, and pipeline management
• Comfortable using AI tools in day-to-day sales management
• Advanced experience with CRMs and team-wide dashboards and reports
• Ability to work Eastern Time business hours
• Must have a noise-cancelling headset, a computer with at least 16GB RAM, dual monitors, a webcam, and internet speed of at least 100 Mbps
• Must have a reliable, quiet remote work environment

• Quarterly bonuses; total annual earnings may reach approximately $84,000+ CAD
• Work hours follow Eastern Time business hours