sales manager in hospitality

Swissôtel Hotels & Resorts is a collection of contemporary hotels offering Swiss hospitality. Swissôtel Wellness Resort Alatau Almaty combines modern luxury with natural surroundings to provide memorable stays and authentic guest experiences.

• Achieve sales targets and agreed KPIs;
• Identify, prospect and acquire new VIP, corporate and private clients;
• Promote and sell club memberships, golf packages, corporate packages and additional services;
• Develop and grow the B2B and corporate membership segment;
• Build and maintain a pipeline of prospective clients and business opportunities;
• Prepare commercial proposals and manage the full sales cycle from initial contact to contract closing;
• Conduct presentations, meetings and negotiations with potential clients and business partners;
• Develop and maintain long-term relationships with existing club members, key clients and corporate accounts;
• Manage and continuously develop the client database and CRM;
• Understand client needs and identify upselling and cross-selling opportunities;
• Ensure a high level of client service throughout the sales process;
• Identify and develop strategic partnerships with brands and corporate companies;
• Attract sponsors and commercial partners for golf tournaments, corporate events and special projects;
• Develop mutually beneficial commercial opportunities and partnership proposals;
• Represent the Golf Club at networking events, business meetings and industry events;
• Sell and coordinate corporate events, golf tournaments and private events;
• Participate in organizing client events, club presentations and networking activities;
• Work closely with the Golf Club and other departments to ensure successful event delivery and client satisfaction;
• Monitor market trends, competitors and new business opportunities;
• Identify potential new revenue streams and commercial opportunities;
• Prepare regular sales reports and provide updates on sales performance and pipeline activity;
• Work closely with other departments to achieve the Golf Club's overall commercial objectives.

• Bachelor’s degree or equivalent;
• At least 3 years of sales experience;
• Previous experience in a golf club or sports club is mandatory;
• Proven experience in active B2B sales, corporate client acquisition and partnership development;
• Experience negotiating with senior executives, corporate decision-makers and VIP clients;
• Strong sales, negotiation, presentation and objection-handling skills;
• Ability to independently develop and maintain a client portfolio;
• Strong business development and networking skills;
• Results-oriented approach with a strong focus on achieving sales targets;
• Confident user of CRM systems and MS Office;
• Upper-Intermediate English or higher;
• Fluent Russian and Kazakh;
• Nice to have: experience in hospitality, event sales or the premium segment, sponsorship acquisition and commercial partnership development.

• Competitive salary;
• Opportunity to work with premium and VIP clients;
• Professional development and career growth opportunities;
• Working schedule: 5/2.