Sales manager in cross-border logistics

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• Develop and execute customer acquisition plans for Chinese cross-border e-commerce businesses;
• Engage with the headquarters and European/Benelux teams of major Chinese e-commerce platforms;
• Identify and secure platform logistics projects, regional delivery projects, and other business opportunities;
• Drive customer testing, quotations, tenders, commercial negotiations, and contract signing;
• Build and continuously manage the China cross-border e-commerce customer pipeline;
• Identify additional volume and growth opportunities within existing accounts;
• Drive growth of China-to-Benelux inbound parcels and intra-Europe delivery business;
• Continuously expand J&T Express's logistics business with Chinese cross-border e-commerce platforms, sellers, and brands in the Benelux region.
• Responsible for developing local e-commerce and commercial customers across the Netherlands, Belgium, and Luxembourg, expanding J&T Express's local customer base and business network in the Benelux market.
• Responsible for managing the full customer acquisition and business development process, including customer prospecting, needs analysis, solution development, quotation, commercial negotiation, contract signing, implementation, and subsequent parcel volume growth.
• Responsible for establishing and continuously developing a database and customer map of key accounts across the Benelux region, systematically mapping their business scale and logistics requirements.
• Continuously identify potential customers and build, manage, and convert the key account pipeline across the Benelux region.
• Commercial quotations and pricing strategies;
• Price negotiations;
• Tender / RFQ / RFP processes;
• Design of customer logistics solutions;
• Negotiation of commercial terms and contracts;
• Customer testing and business implementation;
• Key account relationship management;
• Customer volume growth and long-term business development.
• Coordinate with internal teams including Operations, Finance, IT, and Customer Service to drive customers from commercial agreement through to operational launch and ensure successful project implementation.
• Continuously monitor the express delivery, logistics, and Last Mile markets across the Benelux and Europe, with a focus on major competitors' products, pricing, service capabilities, and market strategies.
• Continuously track market competition, customer needs, and industry trends, and provide management with timely insights into the Benelux market, changes in customer requirements, and potential business opportunities to support the company's business strategy and market expansion.

• 3+ years of experience in logistics, express delivery, e-commerce, supply chain, or related industries;
• Proven experience in B2B key account development and business development;
• Strong understanding of the Chinese cross-border e-commerce industry and cross-border logistics business models;
• Existing customer network among Chinese e-commerce platforms, brands, or major sellers;
• Good knowledge of the European express delivery, logistics, and Last Mile markets;
• Strong ability to independently develop customers, conduct commercial negotiations, and close contracts;
• Ability to build a customer pipeline from 0 to 1 and independently drive business opportunities through to implementation;
• Strong commercial awareness, customer development capabilities, and cross-functional coordination skills.
• Fluent in English;
• Fluent in Chinese.
• Будет плюсом: Experience managing key accounts such as Temu, SHEIN, AliExpress, TikTok Shop, etc; Previous experience at logistics companies such as DHL, DPD, PostNL, GLS, UPS, FedEx, Amazon Logistics, etc; Experience in European market expansion for Chinese logistics companies; Existing customer network in the Netherlands, Belgium, or Luxembourg; Experience with Chinese companies expanding into overseas and European markets; Experience in commercial partnerships with cross-border e-commerce platforms, brands, or leading sellers; Dutch; French

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