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описание
Cummins develops and provides power generation products, spare parts, and services, including generator sets and maintenance solutions.
задачи
Develop, manage, and maintain business relationships with assigned regional accounts;
Expand existing customer relationships and execute account sales plans;
Manage sales of spare parts and services throughout the sales cycle;
Manage and develop the existing dealer sales network in line with Cummins PowerGen strategy and targets;
Support key opportunities and strategic accounts;
Develop and prepare generator set configurations based on customer requirements, RFQs, and application needs;
Maintain market knowledge covering customer segments, applications, and industry trends;
Conduct market and competitor analysis to identify risks, opportunities, and positioning strategies;
Manage the full sales cycle and track opportunities in Salesforce CRM, ensuring data accuracy, forecasting, and reporting;
Provide commercial offers according to customer requests;
Coordinate and calculate service costs with clients;
Manage RFQs and create quotations according to customer requirements and company maintenance recommendations;
Prepare Long-Term Maintenance Contracts and LTSA;
Negotiate proposals, terms, and conditions with customers;
Participate in negotiations and resolve disputes with clients;
Improve customer loyalty by meeting customer needs and following CSE standards;
Drive sales, achieve sales targets, and ensure customer satisfaction;
Deliver the Sales and Prime Margin Annual Operation Plan;
Compile forecasts and sales plans for repair services for the coming financial period;
Lead, manage, and coordinate communication with customers at appropriate levels;
Support account strategy and work with key business stakeholders to achieve optimum results;
Measure customer satisfaction and create data-based action plans for improvement;
Manage accounts receivable deliverables, including payment-term negotiations;
Ensure legal compliance of company activities and protect company interests;
Conduct economic market analysis and develop competitive service costs.
требования
BA degree in Marketing, Sales, Technical, or a related discipline;
Extended professional experience in Sales Management, Business Development, and/or Account Management, including previous customer and/or product experience;
Experience in Mining, O&G, power generation, or heavy machinery industries;
Strong attention to detail, resiliency, and communication skills;
Fluency in English;
Nice to have: MA and/or MBA degree in Marketing, Sales, or a social discipline; experience managing complex accounts in an international environment; knowledge of additional languages.