sales manager for luxury hotels

Mandarin Oriental is an award-winning owner and operator of luxury hotels, resorts, and residences in prime destinations worldwide. The Group provides legendary service inspired by Asian heritage and creates cutting-edge luxury experiences.

• Analyze customer output, anticipate market trends, and design products and channels to seize business opportunities;
• Meet and entertain influential clients and follow up on discussed details;
• Organize and deliver hotel familiarization site inspection trips;
• Plan and attend trade shows and sales calls within assigned and supporting markets to identify hotel opportunities;
• Assist in formulating and implementing sales and marketing strategies to maximize hotel room revenues;
• Work with Mandarin Oriental Hotel Group Regional Sales Offices and third-party organizations in assigned territories to maximize sales opportunities;
• Monitor competitors’ sales activities, build effective relationships, and report at sales meetings;
• Increase brand awareness for the Conservatorium hotel and Mandarin Oriental Hotel Group.

• Degree in Business Management, Hospitality Management, or a relevant discipline;
• 2–3 Years of relevant sales experience;
• Good written and spoken Dutch and English;
• Strong interpersonal, presentation, and sales prospecting skills;
• Excellent communication and negotiation skills with internal and external guests;
• Self-motivated and able to work under pressure with tight timelines;
• Professionalism, excellent manners, and a well-groomed appearance;
• Strong service orientation and high-quality awareness;
• Flexibility, attention to detail, independence, hands-on mentality, and eagerness to support the team;
• Problem-solving skills and the ability to handle conflict situations;
• Sensitivity to others’ needs and cultural differences;
• Nice to have: Experience in luxury hospitality.

• Competitive, market-driven salary reflective of experience and expertise;
• Excellent career progression with an iconic, luxury, global hotel brand;
• Learning and development opportunities with targeted development programs;
• Discounted stays at properties across the Group;
• Supplemented staff meals, uniform and laundry service, ticket raffles, and a 50% contribution to the pension fund;
• F&B Discount Card with discounts at high-end hotel restaurants in Amsterdam;
• Discounted collective health insurance and weekly personal training sessions;
• Applicants must be eligible to work in the Netherlands and secure housing in Amsterdam before applying.