описание
Relocation support is not provided.
Enterprise Account Manager
Description -
- This role is responsible for building strong relationships with enterprise accounts and understanding their needs to provide strategic solutions. The role contributes to long-term account planning and uses consultative selling to drive growth. The role stays updated on industry trends and seeks opportunities to enhance the account management process.
задачи
- Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
- Participates in long-term account planning and contributes to the development of overarching strategies for client engagement and satisfaction.
- Utilizes consultative-selling techniques to identify and advance growth opportunities within existing accounts and align the organization’s capabilities to client business and IT priorities.
- Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
- Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
- Monitors and analyzes key performance metrics related to the client's account, such as revenue growth, customer satisfaction, and retention rates.
- Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
- Seeks opportunities to enhance the overall account management process and contribute to best practices within the account management team.
- Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.
требования
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.
NA
- Account Management
- Business Development
- Business Planning
- Business To Business
- Cross-Selling
- Customer Relationship Management
- Finance
- Market Share
- Marketing
- Merchandising
- Product Knowledge
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Strategy
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
- Value Propositions
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact & Scope
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
- Responds to moderately complex issues within established guidelines.
