Commercial Account Manager

Commercial Account Manager | Malta

Fyorin is a payments and financial operations platform that helps businesses automate and monetise

the movement of money across bank accounts, payment methods and currencies. We help finance

teams remove up to 90% of the manual work from their financial operations.

We're now a fast-growing scale-up serving over 500 clients worldwide, and many of them came to us

through recommendations from other customers. Our growth has been featured in EU-Startups, MPE

and more. We've won several industry awards and been nominated for others, including the Cards &

Payments Awards in the UK.

As we keep expanding globally, we need you to help take Fyorin to the next level.

That's why we're looking for a Commercial Account Manager. You'll own a portfolio of existing

customers and be responsible for growing the revenue they generate, by helping them get more value

from Fyorin and expanding their use of our products. You'll also play a part in bringing new clients on

board. This role sits within our commercial team, reports directly to the CEO & Co-founder, and is

central to our revenue growth.

• Own and grow revenue across your portfolio of customers, with clear targets for upsell, cross-sell and account expansion
• Identify upsell opportunities by understanding each customer's business, payment flows and growth plans, and present the right products, features and pricing tiers
• Build and manage an expansion pipeline, forecasting accurately and closing deals
• Spot accounts that aren't fully using the platform and turn them into higher-value customers
• Identify customers at risk of churning and turn them around
• Manage customer onboarding so new clients get value quickly and are set up for future growth
• Act as the main commercial point of contact for your customers, building strong, trusted relationships with finance leaders and decision-makers
• Generate new business through referrals, introductions from existing customers and targeted outreach, and take new prospects from first conversation to signed contract
• Turn happy customers into product ambassadors who refer others to Fyorin
• Be the voice of the customer internally, bringing real insights to the product and leadership teams

Additional Information

• Competitive base salary plus commission
• Remote-first work environment with flexible hours
• A fast-track career path with personal development and learning budgets
• Work closely with the founding team and have a direct impact on the sales strategy and growth
• Health Insurance