Business development manager in digital services

10Pearls is a global, purpose-driven AI-Native digital engineering partner helping businesses re-imagine, ‎digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, ‎transformative ‎digital products that leverage emerging technologies. ‎10Pearls' clients ‎include Global 2000 enterprises, high growth mid-size ‎businesses, and some of the most exciting ‎start-ups from industries like healthcare, fintech, ‎energy, education, ‎real estate, retail, and hi-tech. ‎Headquartered in the Washington DC metro area, 10Pearls has product engineering and ‎software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com. We are seeking an experienced Business Development Manager to

• Own and grow a portfolio of strategic client relationships across London and the wider UK market.
• Build trusted relationships with senior business and technology stakeholders, including executive leadership.
• Maintain close and regular engagement with assigned accounts through site visits, business reviews, governance meetings, working sessions and informal check-ins.
• Conduct a minimum of three face-to-face meetings each week with existing clients or new prospects.
• Develop a strong understanding of each client’s priorities, challenges and transformation agenda.
• Identify, shape and convert opportunities across AI, data, cloud, digital engineering, digital products and managed services.
• Build and manage account plans, growth targets, opportunity pipelines and revenue forecasts.
• Develop new business through networking, referrals, industry events and targeted outreach.
• Coordinate delivery, engineering, practice, commercial and talent teams to translate client priorities into effective execution.
• Lead governance meetings, account reviews and executive updates, keeping risks, actions and decisions visible.
• Monitor delivery quality, client satisfaction, commercial performance and contractual commitments.
• Act as the client advocate and escalation point, driving timely resolution of delivery, resourcing or commercial issues.
• Support proposals, statements of work, renewals, change requests and commercial negotiations.
• Maintain accurate CRM records, pipeline visibility and forecasts.
• Monitor UK market trends, client needs and emerging opportunities, sharing relevant insight with internal stakeholders.

• 8+ years' experience in client management, strategic account management, technology consulting or digital services.
• Proven success in growing enterprise accounts and securing new business in the UK market.
• Experience within digital engineering, software development, technology consulting or IT services.
• Strong commercial acumen, including account planning, revenue targets, forecasting, renewals and commercial negotiations.
• Ability to build credible relationships with senior business and technology stakeholders.
• Working knowledge of AI, data, cloud, software engineering and digital transformation services.
• Experience working with distributed technical and delivery teams across locations and time zones.
• Excellent relationship-building, communication, presentation, negotiation and stakeholder management skills.
• Strong ownership, sound judgement and the ability to manage multiple priorities in a fast-paced client environment.
• Comfortable in a field-based role with frequent client meetings and travel across London and the UK.
• Right to work in the United Kingdom.
• Будет плюсом: An established network of UK enterprise decision-makers; Experience across financial services, healthcare, retail, energy, telecommunications or technology; Experience selling or managing AI, data, cloud, digital engineering, managed services or transformation engagements; Experience supporting RFPs, complex statements of work and global delivery models; Experience managing accounts with revenue, margin and growth targets; Experience using Salesforce, HubSpot or a similar CRM platform

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