Account Manager I

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.

Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.

The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

• Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
• Drive partners' performance through business reviews, data insights, and strategic recommendations.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
• Identify and resolve partner concerns swiftly to ensure a high-quality experience.
• Monitor and analyze partner performance metrics, identifying areas for improvement.
• Support onboarding and training of new partners to set them up for success.
• Advocate internally for partner needs and work with relevant teams to drive platform improvements.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to: