The primary function of the Account Manager Continence Care is to deliver sustainable territory growth through effective engagement with clinical and commercial stakeholders across community and acute care settings. The role is responsible for driving product adoption through education, training, formulary implementation, pathway development, and the successful pull-through of approved initiatives.
The Account Manager Continence Care works closely with, and under the strategic direction of the Strategic Partnership Manager across targeted ICBs to support formulary wins, drive product adoption and oversee clinical evaluations, delivering sustainable Convatec product growth.
This is a field-based role with a company car and approximately 90% customer facing. 4 days per week in the field at a minimum with overnight requirements.
Territory: North UK/Scotland
- Develop and maintain strong relationships with key prescribing and clinical stakeholders across acute and community care settings, including Continence Nurses, Urology Nurses and other specialist healthcare professionals.
- Initiate and support product evaluations within hospital and community settings in partnership with the Clinical Development Manager.
- Drive product uptake and utilisation following formulary approval and inclusion within local guidelines.
- Maximise commercial opportunities by ensuring effective pull-through of approved formularies, pathways, and clinical initiatives.
- Increase access to key Convatec brands through successful formulary inclusion, guideline development, and stakeholder engagement.
- Demonstrate a high level of clinical, product, and market knowledge across key therapy areas.
- Develop and execute robust account plans aligned to Strategic Partnership Managers regional & ICB / HB strategies
- Protect and grow existing business through effective stakeholder management and partnership working.
- Deliver training to ensure the safe, effective and appropriate use of Convatec products.
- Support the Clinical Development Manager in the delivery of audits and the collection of real-world evidence and outcomes data.
- Plan and implement local educational initiatives, service improvement projects, and clinical activities that support business growth and customer objectives.
- Achieve agreed performance metrics and Sales Force Effectiveness (SFE) standards while maintaining full compliance with company policies, the Standards of Business Conduct and Ethics, and all relevant industry regulations.
- Utilise CRM systems effectively, ensuring all customer interactions, opportunities and activities are recorded accurately and in line with company KPIs.