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описание
The recruitment process includes a paid three-day pre-trial period followed by an interview.
Selesa provides IT outsourcing, specialist out-staffing, and project management services, including development, security consulting, business development, sales, account management, and human resources. Originated in Vilnius, Lithuania, the company serves global clients.
задачи
Support business growth through proactive customer engagement and relationship management;
Build and maintain professional client relationships to drive account growth and ensure high client satisfaction;
Manage B2B client relationships and negotiate contracts and commercial agreements;
Facilitate communication across cross-functional teams to align business objectives and ensure smooth execution;
Provide ongoing support to clients and partners through email, online presentations, screen sharing, Teams, and other communication channels;
Ensure the timely and successful delivery of solutions in line with customer needs and objectives;
Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders;
Forecast, monitor, and track key account metrics and performance;
Monitor client satisfaction and provide exceptional day-to-day service;
Analyze ongoing processes to identify areas for improvement and ensure operational efficiency;
Work closely with the Sales team to onboard and integrate new clients and support existing client relationships.
требования
Proven experience in Account Management, Sales, or Business Development, preferably in the iGaming, gambling, or online casino industry;
Strong interpersonal and relationship-building skills;
Proven experience managing B2B clients and building long-term business relationships;
Strong negotiation, communication, and presentation skills;
Experience managing or contributing to cross-functional projects and coordinating with internal teams;
Experience preparing and supporting executive-level presentations, proposals, and business meetings;
Experience with CRM tools and project management platforms.
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