Account Manager

Evotym is a staffing and recruitment agency that connects talent with fintech and iGaming companies.

• Lead and grow the Account Management function, setting standards for client service and operational excellence
• Develop and maintain long-term relationships with key clients and strategic partners
• Manage the client journey from onboarding through ongoing support across international payment and settlement operations
• Serve as the primary escalation point for complex client requests, sensitive cases, and operational matters
• Facilitate collaboration between clients and internal Operations, Compliance, and Finance teams
• Drive timely resolution of client inquiries, transaction-related matters, and operational issues

• At least 4 years of experience in Account Management, Client Success, Relationship Management, or a similar client-facing role in fintech, payments, banking, or financial infrastructure
• Experience leading, mentoring, or developing a client-facing team
• Solid understanding of cross-border payments, international settlements, and payment infrastructure
• Experience managing B2B clients in a high-touch, service-driven environment
• Good understanding of fintech operations and client support processes
• Ability to handle complex client situations and align internal and external stakeholders
• Strong leadership mindset focused on team growth and development
• High ownership, accountability, and reliability
• Excellent communication and stakeholder management skills
• Ability to navigate and resolve complex client situations
• Collaborative and transparent approach to teamwork
• English B2
• Russian C1
• Будет плюсом: Experience in fintech

• Competitive salary aligned with experience
• Collaborative and transparent team culture
• High-impact role in a scaling fintech company
• Recognition of personal milestones and achievements
• Social benefits