Talent acquisition operations manager

Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and re-write the industry. We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people.

• Own the day-to-day execution and performance of TA operations globally
• Ensure processes are consistently followed, understood, and effective in practice
• Act as the central point of accountability for operational quality, consistency, and delivery
• Identify and resolve operational issues, bottlenecks, and inconsistencies in real time
• Support recruiters and hiring managers in enabling and implementing processes effectively
• Design, optimise, and continuously improve end-to-end TA processes globally
• Standardise workflows to ensure consistency, clarity, and high-quality delivery
• Develop and maintain playbooks, SOPs, and guidance materials for recruiters and hiring managers
• Drive operational efficiency across the hiring lifecycle, from job creation through to offer and onboarding handover
• Partner with cross-functional teams to reduce friction and improve overall process effectiveness
• Act as the operational owner of TA systems, ensuring effective configuration, access, and usage
• Monitor and improve data accuracy, process compliance, and reporting quality
• Build reporting frameworks and dashboards to track pipeline health, hiring performance, and operational efficiency
• Identify system gaps and support the research, identification, and implementation of enhancements and new tools
• Redefine the recruitment model, moving from linear, process-driven hiring to flexible, outcome-led approaches
• Challenge legacy processes and introduce new ways of working aligned to business transformation
• Design and evolve the TA operating model, including roles, team structures, and ways of collaborating with stakeholders
• Explore innovative approaches such as integrated or pod-based models to improve delivery and responsiveness
• Lead the integration of AI tools and capabilities across the TA lifecycle, enhancing sourcing, screening, assessment, and workflow design
• Evaluate and prioritise AI use cases that improve efficiency, quality of hire, and candidate experience
• Ensure responsible and compliant use of AI, aligned to regulatory requirements and internal governance (e.g. bias, transparency, candidate consent)
• Partner with PX, IT, Legal, and Data teams to implement AI-enabled solutions
• Build AI literacy across the TA function, enabling recruiters and stakeholders to adopt new tools confidently
• Continuously monitor emerging trends and assess their relevance for TA
• Lead global TA programmes end-to-end, from concept through to delivery and adoption

• Strong experience across end-to-end Talent Acquisition in a global environment
• Track record of leading operational improvements, programmes, or transformation initiatives
• Experience working with ATS platforms, reporting tools, and data-driven decision making
• Exposure to AI, automation, or digital transformation initiatives within TA or HR
• Proven ability to influence and partner with senior stakeholders
• Strong systems thinking with the ability to design and improve end-to-end processes
• Ability to balance hands-on operational delivery with longer-term strategic thinking
• Programme leadership across multiple, evolving initiatives
• Ability to challenge established ways of working and think non-linearly
• Comfort operating in ambiguity and shaping undefined problems
• Strong analytical skills, with the ability to translate data into actionable insights
• Curiosity and capability to adopt and apply AI tools in practical, business-relevant ways
• Curious, experimental, and future-focused
• Proactive in redefining how work gets done
• Comfortable navigating change and driving transformation
• Strong communicator, able to align and influence across teams
• Collaborative and outcomes-oriented

• Join Unit4 and you’ll be part of one of the most exciting journeys in the cloud software space today. We’re a fast-paced and high-growth people-centric cloud player offering a host of benefits & development opportunities for individuals serious about their career
• A culture built on trust. That’s why we offer our people an uncapped time off policy and remote working opportunities. We focus on results, not how many days you work or where that work takes place
• Work, learn & be inspired by some of the best talents in the software space
• Whole host of great benefits & perks
• Talent program for high performers. Each year we provide a platform for high-potential talent to accelerate their careers!
• Committed to corporate social responsibility with our Act4Good initiative, our global movement to do good, and a way for everyone at Unit4 to come together and engage in actions that benefit society
• Diversity4U. Helping our people thrive starts with a safe and inclusive work environment. We launched our Diversity4U program that builds on our “be genuine” value