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описание
Wolt creates technology for local neighborhoods and operates a delivery service in over 500 cities across 30 countries. Its Platform Hiring Team is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across DoorDash, Deliveroo, and Wolt businesses.
задачи
Own the end-to-end business partnership for Courier hiring, from demand validation through pipeline health and hiring delivery
Establish and continuously improve the Platform Hiring operating model for a new hiring area
Collect, validate, and translate hiring demand against workforce strategy, timing, market conditions, and cost expectations
Set up approved headcount and role requirements in the active hiring platform
Build a top-of-funnel strategy with Marketing, Employer Brand, sourcing, and operational partners
Use historical funnel performance and talent-market data to determine the sourcing and application volume required for delivery
Activate roles with the Platform Hiring team and maintain clear handoffs, service expectations, and priorities
Monitor pipeline health, conversion, drop-off, and hiring dates; provide proactive business updates and surface risks early
Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs
Deploy targeted sourcing interventions or coordinate specialist sourcing support when pipeline volume declines
Coordinate with Operations, HR, Workforce Planning, Marketing, Learning and Development, onboarding, and other partners to resolve hiring dependencies
Own market and business exceptions that require context beyond the standard platform workflow
Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow where possible
Identify recurring friction and present evidence, volume, impact, and recommended solutions to the Platform Hiring Manager and PM Team
Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work, decision speed, and hiring delivery
Build the foundations, documentation, processes, and stakeholder relationships for a future dedicated Courier hiring capability
Maintain accurate portfolio documentation, decisions, risks, and source-of-truth reporting
Create structured business documentation, process documentation, recommendations, and stakeholder updates
Identify root causes, simplify ways of working, and continuously improve the hiring operating model
Analyze data to identify trends, diagnose funnel and operational issues, and communicate insights to business stakeholders
требования
6+ Years of experience in full-cycle recruiting, high-volume hiring, recruiting operations, or a consultative program/business partnership role
3+ Years of experience managing and influencing senior stakeholders across functions and organizational levels
Experience translating complex or evolving demand into hiring plans and advising business leaders on hiring strategy
Ability to work in an environment where the operating model is still being established and requirements can change
Experience using hiring data, funnel performance, and market insights to challenge assumptions and recommend action
Strong business judgment and ability to balance speed, quality, cost, candidate experience, and operational constraints
Clear, proactive communication, particularly when surfacing risks, trade-offs, and recommendations to senior stakeholders
Ability to build cross-functional partnerships across Operations, HR, Workforce Planning, Marketing, Employer Brand, and Learning and Development
Experience driving process improvements, automation, or scalable ways of working
Comfort with dashboards, workflow automation, continuous improvement, and light program management; relevant tools include Greenhouse ATS and Fountain AI
Ability to create business-facing documents and turn complex information, analysis, and recommendations into concise materials for senior stakeholders
Ability to analyze data and use data storytelling to communicate insights, trends, risks, and recommendations to different audiences
Будет плюсом: experience with Lean Six Sigma principles
