We are looking for a Manager of People Operations to lead and develop our international People Operations team of approximately eight colleagues across our markets. We would ideally like this role to be based in Finland or Iceland, working closely with colleagues across our international organization.
This is a hands-on leadership role for someone who combines strong operational expertise with the ability to lead a distributed team and continuously improve how work gets done. You will be responsible for creating clear priorities, strengthening collaboration across countries and supporting the development of both the team and our People Operations delivery.
As atNorth continues its growth journey, our processes, systems and ways of working need to evolve with the business. Your ability to identify opportunities for improvement and turn them into practical, sustainable solutions will therefore be essential. You will not only recognize what needs to change, but also create alignment, drive implementation and ensure that improvements become embedded in everyday operations.
You will own the structures, controls and day-to-day delivery that enable the employee lifecycle to run smoothly across countries. Together with the team, you will create clear and scalable ways of working, strengthen payroll governance and compliance, improve data quality, and make People administration easier for employees and managers to navigate.
The role is central to building a consistent atNorth approach across markets while ensuring that local requirements are handled accurately and effectively.
You will report to the Director of People & Culture, located in Sweden and this role is part of the People & Culture leadership team with four other manager peers. The P&C organization spans over all Nordic countries so travel is expected on a regular basis.
Lead an international People Operations team: Coach and develop our People & Culture Specialists, set priorities, create clarity in ownership and build a collaborative, high-performing team.Employee lifecycle operations: Ensure reliable and well-coordinated delivery across hire, onboarding, employment changes, leave, health support, internal moves (global mobility), offboarding and employee documentation.Payroll governance: Oversee payroll governance across markets, clarify responsibilities and controls, and work closely with local payroll owners, Finance and external providers to support accurate and timely delivery.Benefits, pensions and insurance administration: Ensure reliable administration of employee benefits, pensions and insurances across our markets. Establish clear processes and ownership, coordinate with local providers and internal stakeholders, and make sure enrolments, changes, employee information and payroll inputs are handled accurately and on time. Partner closely with Rewards on policy, design and governance.Processes, documentation and self-service: Design, improve and document practical workflows, playbooks and service standards. Build clear information in Confluence and enable employees and managers to find answers and complete routine tasks efficiently.Data quality and HR systems: Strengthen master data quality, ownership and controls across People systems. Drive adoption, automation and continuous improvement so that systems support scalable and auditable processes.Policy ownership and compliance: Own the operational governance of People policies and procedures, coordinate reviews and updates, and work with relevant specialists to ensure alignment with local requirements and internal standards.Risk and controls: Identify operational and compliance risks, maintain appropriate controls and documentation, and ensure that People Operations is ready for internal and external audits.Operational administration: Oversee expense-related People processes and other recurring administration within the team’s scope, ensuring clear ownership, consistency and follow-through.Cross-functional partnership: Work closely with People Partners, Reward, Talent Acquisition, Finance, Legal, Security and IT to create effective handovers, clear escalation paths and a seamless experience for the business.
