QA engineer (auto) VoIP

Botim is a super app connecting users across the Middle East and beyond through voice and video communication, digital payments, and other everyday services.

• Test VoIP features, enhancements, and bug fixes on real iOS and Android devices across network conditions, audio routes, and device configurations
• Validate speaker, wired, Bluetooth, and CarPlay audio functionality
• Test language and RTL experiences, including Arabic, as well as interruptions and background scenarios
• Identify edge cases and complex issues affecting call quality or user experience
• Execute release regression testing with Zephyr and provide QA sign-off for assigned test areas
• Maintain test cases as features and requirements evolve; retest issues and verify fixes before release
• Create detailed, reproducible Jira bug reports with reproduction steps, build and environment information, device details, logs, screenshots or videos, and expected versus actual behavior
• Work with developers to investigate, prioritize, and resolve issues
• Re-verify fixes on release builds and in production
• Investigate production issues, analyze crash reports with Firebase Crashlytics, review client logs and call-quality dashboards, and help identify root causes
• Monitor and investigate issues affecting call quality and reliability
• Contribute to developing and maintaining automated testing frameworks
• Write and maintain API tests using Python/pytest
• Contribute to UI and audio/video automation and support CI/CD testing through GitHub Actions
• Identify opportunities to automate repetitive manual testing
• Test AI-powered communication features, validating functionality, conversation flows, and user interactions
• Use AI tools to improve testing efficiency and accelerate QA workflows

• At least 3 years of hands-on QA experience testing native mobile applications
• Experience testing iOS and Android on real devices
• Experience testing VoIP, voice/video calling, real-time communication, streaming, or social applications
• Strong understanding of mobile testing challenges, including audio routing, network changes, background states, permissions, device interruptions, and call quality
• Strong test design and defect reporting skills
• Ability to explain issue impact and severity clearly and advocate for appropriate prioritization
• Hands-on test automation experience, including writing and maintaining automated tests
• Experience with Appium, Playwright, Selenium, Python/pytest, JavaScript, or similar automation tools
• Experience with Jira and a test management platform such as Zephyr or TestRail
• Strong spoken and written English
• Comfortable working in a fast-paced environment with frequent releases
• Будет плюсом: testing AI, LLM, or voice-agent features; prompt validation, hallucination testing, and conversational flow testing; network simulation and media-quality testing, including packet loss, latency, MOS, and frame rate; CI/CD, particularly GitHub Actions or GitLab CI; Git; reading iOS and Android logs using Xcode, Android Studio, or ADB; analyzing mobile crash reports; Arabic language skills or RTL testing experience; testing real-time audio/video products at scale

• The role is on-site at the Tbilisi office
• Work on a product handling millions of calls every day
• Work in a fast-moving engineering environment with a two-week release cycle
• QA plays a key role in release sign-off and quality decisions
• Exposure to modern QA tooling, including an in-house QA AI platform and AI-assisted testing
• Collaborate with engineering and QA teams across Tbilisi and Abu Dhabi
• Work in the same time zone as the core team (GMT+4)