Product Marketing Manager, KrispCX

Krisp develops real-time voice technology and products for contact centers, including noise cancellation, accent conversion, voice translation, agent assistance, speech analytics, and voice security. Its Voice Agents platform builds on this technology to serve the AI voice agents market.

• Drive product marketing for Voice Agents, from early growth initiatives to feature and market launches, aligning Marketing, GTM, and Product around a shared plan
• Partner with Product on the roadmap and packaging, using market and customer insights to help shape what ships next
• Define the ICP, use cases, and competitive differentiation through market and competitor research
• Own positioning, messaging, and copywriting, including the Voice Agents website
• Integrate Voice Agents into existing offerings with the PMM team and ensure the portfolio tells a cohesive story
• Build sales enablement materials, collateral, and demo experiences that communicate product value quickly
• Own PMM projects and lead launches for existing products, from planning through delivery
• Build sales enablement materials, collateral, and demo experiences for prospects and events
• Develop customer stories and website content with CX, Sales, and Growth
• Track competitors and market shifts, keeping messaging consistent across products and channels
• Identify gaps across the portfolio and address them before they become problems

• 6+ Years of experience in B2B product marketing
• Experience taking a product from 0 to 1 or growing an early-stage product, including positioning, launches, and traction
• A track record of owning outcomes and delivering measurable results
• Ability to work independently, set priorities, unblock yourself, and operate with minimal direction
• Experience leading cross-functional initiatives without formal authority
• Ability to manage a major launch alongside several smaller projects without compromising quality
• Strong writing skills and ability to translate complex technology into clear, compelling value propositions
• Fluent written and spoken English
• Будет плюсом: experience in SaaS, AI, or contact center technology; conversational AI, voice agents, or LLM-based products; contact center, CX, or CPaaS markets; building demos or interactive product experiences; using AI tools in daily work

• Armenia