community manager for online games

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. It operates in the gaming industry and develops free-to-play titles including World of Tanks, World of Warships and World of Tanks Blitz for major gaming platforms.

*Instagram и Facebook принадлежат компании Meta Platforms Inc., деятельность которой признана экстремистской и запрещена на территории РФ

• Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms;
• Communicate with players online and participate in offline community activities;
• Host streams and represent World of Tanks Blitz publicly;
• Prepare and publish news, event and update announcements, campaign communications and other content for social media platforms;
• Adapt communications to different platforms while maintaining the project’s tone of voice;
• Develop community engagement activities, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats;
• Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions;
• Collect, verify, structure and communicate player feedback to the relevant teams;
• Prepare regular community digests for Development and reports upon request;
• Participate in content and communication planning;
• Attend meetings with Development and Publishing, including balance discussions, to represent players’ needs, expectations and concerns;
• Help the team make decisions based on real player experience;
• Escalate critical issues and participate in crisis communication processes.

• Strong knowledge of World of Tanks Blitz and the games industry;
• English at B2 level or higher;
• Fluency in Ukrainian and Russian;
• Experience working with Discord, Telegram and social media platforms;
• Strong written and verbal communication skills;
• Confidence in communicating with an audience and appearing on camera;
• Willingness to host streams and act as a public representative of the project;
• Ability to analyse player feedback, identify recurring issues and formulate clear insights for the team;
• Ability to represent players’ interests while understanding and explaining the business perspective;
• Willingness to learn quickly and adapt to change;
• Easy-going and genuinely interested in working with people;
• Open-minded and interested in different opinions and approaches;
• Independent, proactive and result-oriented;
• Calm communication in difficult or emotional situations;
• Ability to clearly explain and defend a position without being conflict-driven;
• Flexible and open to learning new tools and formats;
• Reliable team player who cares about both the result and the process;
• Genuine interest in the project and willingness to develop it together with the community;
• Nice to have: experience with WoT Blitz or WoT PC.

• Hybrid work with 2–3 days from the office;
• This role isn't eligible for relocation & immigration support;
• 21 Days annual leave, with additional days based on years of service up to 25 days;
• Additional paid time off, including 5 Personal Days, Birthday Leave, Marriage Leave and Compassionate Leave;
• Sick Leave with 10 days top-up to statutory allowance per year;
• Maternity Leave with 18 weeks top-up to statutory allowance per case;
• Career development and education opportunities within the company;
• English Language courses fully covered by the company upon Manager’s approval;
• Private Health Care;
• Mental well-being program;
• Onsite gym and spa;
• Free parking close to the Nicosia offices, based on availability;
• Free drinks-equipped kitchen in every floor building;
• Eurobank benefits, if applicable;
• Employee discounts;
• Personal Gaming Account;
• Onsite canteen with subsidized prices for food and drinks;
• Company events and Social Clubs;
• Seniority Awards;
• Referral program with a reward for recommending talents.