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Про зарплаты
Анонимные данные по зарплатам и грейдам.
Можно сверить вилку с рынком.
VIP Manager (with the knowledge of Malaysian)
ниже рынка на 21,5%
вакансия
71 698 ₽
в среднем
91 382 ₽
мэтч
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описание
Registration according to a Civil Law Contract. Fully online work format
🌟Our customer is a large international outsourcing company specializing exclusively in Customer Care services. & Support. In five years, we have become one of the leading market players, earning the trust of many major partners who have been working with us for many years.
задачи
- Handle incoming requests from our key customers (chats+calls): answer questions and solve their problems;
- Make outgoing calls to collect customer feedback to improve product quality, as well as inform about current bonuses and promotions;
- Help with technical issues, clarify details, advise on bonuses, and be able to handle objections;
- Build friendly and trusting relationships with clients so that every interaction with you leaves a positive impression.
требования
- Good oral and written communication skills;
- Knowledge of Malaysian C1;
- Punctuality, empathy, responsibility in soft skills;
- Highly desirable: experience in customer service, sales, knowledge of English.
условия
- Remote work format;
- Registration according to Civil Law Contract;
- Full-time vacation of 28 calendar days, payment of sick leave and vacation pay;
- Schedule: working day 5/2 from 07:30 to 16:30 Moscow time.
Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайтесь: это мошенничество.
