technical program manager for SRE

MongoDB provides a unified, globally distributed data platform that helps organizations modernize legacy workloads, innovate, and build software for the AI era. Its cloud-native MongoDB Atlas platform is available across AWS, Google Cloud, and Microsoft Azure.

• Drive program planning and execution by defining scope, milestones, and success criteria with SRE engineers and leaders
• Manage dependencies across platform teams, track work in Jira, and deliver programs on time
• Lead change management and launch readiness programs
• Partner with SREs and product teams to define and operationalize SLOs and SLIs
• Use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
• Align SRE with Security, Compliance, Cloud platform, and other engineering teams
• Coordinate cross-team incident response, ensure clear follow-through, and build trust while driving complex, multi-team efforts
• Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale
• Help teams execute independently by moving out of the “hero” role

• 8+ Years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
• Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
• Strong knowledge of production change management, software development lifecycle, and reliability metrics, including SLOs and SLIs
• Skilled at shaping roadmaps and managing dependencies
• Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
• Excellent, clear, concise, and calm communication across engineers, cross-functional partners, and executives
• Low-ego, highly collaborative, and motivated by ownership of hard problems end to end
• Будет плюсом: hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting); prior experience working with or alongside SRE teams; background in large-scale cloud infrastructure or platform engineering; familiarity with MongoDB Atlas or other modern cloud database platforms

• Employee affinity groups, fertility assistance, and a generous parental leave policy
• The company provides necessary accommodations for individuals with disabilities during the application and interview process