The Operations Unit is entering a pivotal phase: a new company strategy is rolling out, OKR ownership is shifting to the unit, and AI transformation is moving from ambition to execution. We need someone who can hold all of this together — not as a coordinator, but as the person who makes it land.
This role exists to bring structure, pace, and alignment to the most critical operational priorities. You'll work closely with Operations leadership and function heads, turning strategic intent into trackable, deliverable outcomes.
Key Scope
- End-to-End Project Management: Take full ownership of a diverse portfolio of cross-functional operational initiatives, driving them from initiation to successful delivery.
- Strategic Initiatives & Goal Setting: Drive execution of the organization's new strategic narrative across the Operations Unit: structure the workstreams, manage timelines, and ensure alignment between moving parts; strategic content is owned by function heads, delivery is owned by you
- Stakeholder Coordination: Act as the central point of contact between various departments, aligning teams, unblocking dependencies, and ensuring smooth collaboration.
- Process Optimization & Change Management: Support and execute organizational changes, operational workflows, and resource efficiency initiatives.
- AI Transformation: Lead and manage projects focused on integrating AI solutions and automation workflows into day-to-day operations within the Operations Unit; act as a genuine advocate and early adopter.
