Squad Master/Product owner Current Accounts & Packs

Are you ready to continue to transform everyday banking into something exceptional? Do you thrive at the crossroads of innovation, customer experience and strategic value? If so, join us, as we are not just managing accounts, we are shaping the future of banking!

A day in the life of a Squad Master/Product Owner

Our mission is to become the most recommended mobile-led bank in Belgium. One which makes banking simple and drives financial progress. We are passionate about using technology to make banking frictionless.

You will continue to drive the evolution of our current account packs from a business point of view. It is a flagship project that defines how we create the best value for our customers and for the bank. A balancing exercise to ensure the best customer experience, apply market differentiation and foresee recurrent fee income.

Alongside this key strategic responsibility, you will drive other change initiatives related to current accounts, ensure the team’s day-to-day operational activities are delivered to a high standard, and support team members in developing their skills and knowledge.

As a Product Owner, you will have the opportunity to take a role with high visibility and exposure, interact with many stakeholders and aspects of ING. Put your leadership qualities to the test and contribute to ING’s strategic goals.

Your new team

The current accounts squad consists of Customer Journey Experts. The team is the owner of all business processes, workplace instructions and the digital journeys for customers and employees that support the offering of these products. Ensuring that changes on all our ING Current Accounts are validated, risk approved and having the best customer & employee experience at hand.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious, want to keep on learning, and don’t hesitate to take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

More explicitly, we look at following aspects.

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions or want to apply directly?

Should you have any questions, please contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button. We are looking forward to meeting you!