Demonstrable experience of working within collaborative service and operational team structures, ideally in a technology, finance business environmentProven service management experience in the infrastructure and IT outsourcing services area, experience of SLAs and service monitoring methods and toolsGood understanding of the banking business and its interaction and dependence on IT servicesExperience of managing and maintaining effective processes and procedures in a complex multi-system, multi-site support service environment; utilizing high prioritization and decision-making abilitiesStakeholder management experience with different hierarchical levels of customers and providers with the ability to facilitate meetings and manage conflictsITIL and / or COBIT 5 Certification a plusExcellent communication and presentation skills, the ability to persuade and influence others, adaptability for different audiences and simplifying complex problems for non-technical stakeholderAdditional Information
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
