Sales Project Manager

As a Sales Project Manager on the Global Business Operations Team at OnLogic, you will act as a critical bridge between pre-sales opportunities and final hardware delivery. This specialized position focuses on managing custom and high-value computing projects from the early stages of the sales pipeline through full mass production, specializing in prototypes, branding, packaging, labeling, and consigned components.

Operating at the intersection of business operations and customer success, you will bridge the gap between sales, custom engineering, and production. You will ensure that complex customer solutions are accurately scoped, delivered on time, and perfectly aligned with both client expectations and company capabilities. In this capacity, you will oversee the entire sales lifecycle for customized industrial computing solutions, ranging from rugged box PCs and panel PCs to rackmount servers and embedded boards.

Your goal is to maximize customer satisfaction during onboarding while keeping internal teams organized, efficient, on-time, and profitable.

Scope Management

• Collaborate with Sales & Sales Engineering during the presales phase to assess system configuration, project feasibility, estimate timelines, and identify potential risks.
• Lead the drafting of detailed Statements of Work (SOWs), ensuring clear project definitions, deliverables, milestones, and SLAs (Service Level Agreements).
• Manage the internal process to align project deliverables with operational capacity.

Project Execution & Customer Delivery

• Serve as the operational point of contact for customers from Presales to Mass Production.
• Secure approvals for project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop full-scale project plans, action item list, tracking milestones and dependencies via project management tools (e.g., Jira, Smartsheet).

Cross-Functional Collaboration

• Facilitate seamless cross-functional communication between Sales, Product Management, Engineering, Technical Project Management, Legal, Supply Chain, and Production teams.
• Lead weekly project status meetings, capturing action items, and driving accountability across departments.
• Manage resource allocation, ensuring cross-functional teams are aligned with project timeline and customer expectations.

Risk Mitigation & Revenue Assurance

• Proactively manage changes in project scope, identify potential bottlenecks, and devise contingency plans.
• Monitor project budgets, tracking billable hours and resource utilization to protect profit margins.
• Communicate any changes to the customer's project regarding timeline, budget, and scope to ensure an excellent customer experience.

• Experience: 5+ years of project management experience delivering large-scale, complex custom projects, preferably within the industrial/rugged edge AI sector. An operational background in Sales or Business Operations is highly desirable.
• Communication: Exceptional verbal and written communication skills; comfortable presenting to C-suite executives and technical teams alike.
• Tools: Proficiency with CRM platforms (Salesforce or HubSpot, or equivalent) and modern project management software (Jira, Smartsheet).
• Problem Solving: Strong negotiation and conflict-resolution skills, with a proven track record of handling customer escalations gracefully. Proactive risk mitigation, transparent communication, and exceptional time management abilities are vital.
• Experience working with a CRM (HubSpot), ERP system (Odoo).
• Experience with project management tools (e.g., Jira, Smartsheet, or equivalent).
• A strong sense of individual accountability, ownership, and a desire to contribute to a rapidly growing business.
• PMP or comparable certification preferred.
• Bachelor's degree preferred.

Who we're looking for:

• You adapt easily to shifting priorities while maintaining a high quality of work and strict attention to detail.
• You learn new processes quickly and efficiently, enjoy identifying possible process improvements, and are self-motivated to strategically and creatively solve problems.
• You are driven by a deep desire to deliver exceptional customer satisfaction.
• You enjoy the challenge of "Making it Possible" alongside our Sales team and customers every day.
• You hold yourself and your teammates accountable in a constructive manner to drive productivity and achieve established goals.

Our Sales & Marketing team is a collaborative crew of digital marketers, creative storytellers, revenue drivers, and account strategists dedicated to positioning OnLogic as the first choice in edge computing and helping customers make the impossible possible. Together, they build demand, fuel growth, and champion the customer experience across every touchpoint. From creative campaign development and ecommerce management to strategic account growth, complex solution selling, and partner co-sell motions, this team bridges brand awareness with high-impact revenue generation and scalable sales operations.

Learn more about Life at OnLogic.

OnLogic is growing, and we want to give you the same opportunity to grow in your career! We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others would fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative and Independent. We have an open office, open salaries and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

OnLogic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com/careers.

The salary range for this role is € 4.000,- to € 6.000,- per month. We determine final compensation based on discussions with applicants and their experience in similar roles. Besides a base salary we will offer you a comprehensive Benefits package which includes:

• 28 vacation days
• Premium free pension scheme
• Travel reimbursement
• An annual Profit Share Bonus
• Opportunity to Participate in our Employee Stock Purchase Plan
• A personal development plan created to help you grow professionally and personally.