project manager operations

Since 2015, papernest has transformed the way people manage contracts by simplifying subscription, management, and switching through an intuitive platform. The company serves more than 2 million customers across France, Spain, and Italy and operates with over 900 employees as a European scale-up.

• Conduct regular checks of user rights and statuses (Sanity Checks);
• Manage the creation, deletion, and modification of access to business tools, including Salesforce, Diabolocom, Verint, Google, and internal tools;
• Monitor user access daily and manage available licenses;
• Collaborate with HR and IT teams to ensure smooth onboardings and offboardings;
• Track agent login and availability data to support real-time monitoring;
• Handle access incidents reported by internal and external BPO teams.

• Be a student in a Bac+2 to Bac+5 program related to management, IT, administration, business, customer support, or operations;
• Speak French and Spanish or English;
• Have good Excel skills;
• Nice to have: Initial experience in an operational or administrative environment.

• Internship duration: 6 months starting in January 2027;
• Monthly compensation of €800 for the internship;
• Partner services including restaurants, wellness centers, and mobility;
• Healthy and balanced breakfast provided every Friday;
• 1 Day of remote work per week;
• Inclusive work environment with support for individual needs;
• Excel test is included in the hiring process.