Project Manager, Omnichannel Client Data

12 months Fixed-Term Contract from November 2026

The Pioneer Programme has established a global, three-divisional client data platform that supports international client recognition and contributes to a seamless client experience across the House. Bringing together more than 200 colleagues and external partners, Pioneer connects Business, IT, Legal, Divisions and Regions around a shared client-centric ambition.

As part of the Pioneer Global PMO, you will lead key topics within the omnichannel client data stream. You will help ensure that client journeys remain coherent across regions, touchpoints and platforms—from digital account and login journeys to client engagement, consent and digital touchpoint evolutions.

What impact you create at Chanel

You will help create a consistent, trusted and frictionless client experience across Chanel’s global ecosystem.

What Chanel can offer you

This role offers the opportunity to develop deep expertise at the intersection of client data, omnichannel experience, digital transformation and global project delivery. You will gain exposure to a highly transversal international environment, collaborating with Regions, Divisions, Global Corporate teams, IT, Legal and touchpoint owners while contributing to a programme with House-wide impact.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.