project manager in hospitality

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002, operating more than 500 locations across 20 countries. It serves freshly prepared juices, shakes, coffee, and sandwiches in contemporary cafés designed around a complete guest and employee experience.

• Own and evolve the UK project intake and prioritisation framework, including standardised intake forms, ROI cases, resource requests, and cross-functional impact assessments;
• Build and scale cross-functional project management capability through coaching, toolkits, templates, and playbooks;
• Design and manage live project pipelines and portfolio governance dashboards, intake trackers, and RAG reporting;
• Lead operational readiness across functions for new initiatives, system changes, and store openings;
• Oversee and improve the UK meeting matrix, including agendas, pre-reads, and action logs;
• Ensure compliance with project governance standards and challenge proposals lacking commercial justification or operational readiness;
• Partner with Copenhagen global teams to represent UK operational needs, identify localisation requirements, and challenge underestimated timelines;
• Drive communication and change initiatives across UK and global organisations.

• Proven project management experience in a fast-paced, multi-site retail or hospitality environment;
• Experience in food and beverage, QSR, coffee, juice, or a similar environment is a strong advantage;
• Hands-on experience designing and embedding project intake and governance processes;
• Experience with ROI-based business case evaluation and portfolio prioritisation;
• Ability to make cross-functional capacity, dependency risks, and trade-offs visible to senior leadership and act on them;
• Strong stakeholder management skills across functions and seniority levels;
• Strong organisational and analytical skills with the ability to manage multiple workstreams precisely;
• Advanced proficiency in productivity and reporting tools;
• Fluent in English;
• Nice to have: Internal JOE & THE JUICE project management experience, experience working across global and local teams, PRINCE2, PMP, APM, or equivalent certification, other languages.

• Temporary employment;
• Paid pension plan;
• Health insurance;
• Parental leave;
• Additional vacation;
• 95% Discount at JOE & THE JUICE while working and 50% discount when not working;
• 20% Discount for up to two friends and family members;
• Monthly social activities;
• Opportunity to take a Behind the Counter shift twice a year.