project manager for legal AI technology

Clio is the global leader in legal AI technology, empowering legal professionals and law firms to work smarter, faster, and more securely. Clio Operate is an adaptive work management platform that helps large law firms manage work processes, streamline operations, improve profitability, and enhance the client experience.

• Take overall commercial accountability for a project;
• Manage resources across a portfolio of projects;
• Work within the Service Delivery customer engagement process and drive continuous improvement;
• Manage finances, planning, risks, client stakeholders, and relationships;
• Proactively manage and communicate with clients to ensure high customer satisfaction;
• Collaborate with internal teams to maintain an ongoing understanding of features and functionality and translate information into customer best practices.

• Experienced Project or Programme manager with a proven ability to deliver successful projects;
• Strong process and change management skills;
• Lead by example and put people first;
• Demonstrate interest in improving professional practice through AI;
• Passionate about business change through technology and the possibilities of Clio Operate;
• Experience delivering projects on time and above customer expectations;
• Attention to detail and experience in project financial reporting;
• Understanding of SaaS architecture and modern software methodologies;
• Ability to communicate effectively with technical teams and understand product complexities;
• Proven experience managing projects with Agile methodologies and driving iterative delivery in a fast-moving environment;
• Excellent communication skills and ability to liaise between cross-functional teams, stakeholders, and clients;
• Ability to translate technical concepts into language understandable to non-technical stakeholders;
• Sharp analytical skills and ability to identify project risks, develop mitigation strategies, and solve complex problems;
• The number of years of experience is less important than the variety and relevance of experience.

• Competitive, equitable salary;
• 25 Days holiday plus bank holidays;
• Private Healthcare with Life Insurance and Critical Illness cover;
• Pension contribution;
• Professional development and growth options;
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.