PRODUCT OWNER PAYMENTS

At Vueling, we connect people, places and opportunities ✈️

As part of the IAG Group, we are one of Europe’s leading airlines, serving around 250 routes across 30 countries and welcoming millions of customers every year. With more than 5,000 employees, Vueling is the only European airline recognized as a Top Employer for three consecutive years. Driven by innovation, collaboration, and a commitment to sustainability, we are shaping the future of aviation while creating an environment where our people can grow, contribute, and make an impact.

Mission

Define, prioritize, coordinate, and deliver Vueling's Payments product roadmap and backlog across all B2C and B2B sales and distribution channels. The role is responsible for driving the evolution of the Payments ecosystem by aligning business priorities, customer needs, regulatory and financial requirements, operational demands, and technology capabilities to improve customer experience, conversion, payment cost efficiency, scalability, and business performance.

• Own and manage the Payments product roadmap and backlog, defining priorities based on business value, customer impact, cost optimization, fraud prevention, operational requirements, and technology feasibility.
• Lead the execution of Payments initiatives across B2C and B2B channels, coordinating delivery with Product, Technology, Finance, and business stakeholders.
• Translate commercial objectives, regulatory requirements, operational needs, and customer feedback into functional requirements, user stories, product specifications, and acceptance criteria.
• Drive Agile product management activities, including backlog refinement, sprint planning, prioritization, governance, and release management.
• Collaborate with cross-functional teams including E-commerce, Distribution, Commercial Strategy, Sales, Finance, Treasury, Revenue Accounting, Customer Experience, Operations, and Technology.
• Manage the implementation of new payment methods, PSP integrations, payment platform enhancements, and fraud-related technology initiatives.
• Monitor product performance, customer adoption, operational efficiency, and business outcomes, ensuring continuous improvement and optimization.
• Coordinate end-to-end project governance, including implementation planning, stakeholder communication, delivery reporting, risk management, and post-implementation reviews.
• Manage delivery-level relationships with external providers such as PSPs, acquirers, banks, payment method providers, fraud technology vendors, and technology partners.
• Ensure payment solutions comply with financial, operational, tax, accounting, and regulatory requirements.
• Incorporate operational insights and market trends into the Payments roadmap to continuously enhance payment capabilities and customer experience.
• Contribute to the identification and implementation of innovative payment solutions and emerging technologies.

Academic Background

• Bachelor's Degree in Business Administration, Economics, Engineering, Information Technology, or a related field.
• Additional studies or certifications in Product Management, Agile Methodologies, Digital Commerce, FinTech, Payments, Data Analytics, or Technology Management are considered a strong asset.

• Minimum 5 years of experience in Product Management within Payments, FinTech, Digital Commerce, Travel Technology, or other technology-driven industries.
• Proven experience managing digital product roadmaps, product backlogs, and Agile delivery processes.
• Experience working with payment ecosystems, including payment service providers (PSPs), payment gateways, acquiring banks, and alternative payment methods.
• Experience translating business objectives and customer needs into scalable digital products and technology solutions.
• Demonstrated success coordinating cross-functional teams across Product, Technology, Finance, Operations, and Commercial functions.
• Experience implementing payment methods, checkout enhancements, PSP integrations, fraud management tools, or payment platform capabilities.
• Experience managing complex stakeholders and influencing decisions without direct reporting authority.
• Experience working in fast-paced, agile, and highly collaborative environments.
• Experience within the airline, travel, or distribution industry is considered an advantage.
• Product Roadmap Management.
• Product Backlog Ownership and Prioritization.
• Agile Methodologies.
• User Story Definition and Requirements Management.
• Payment Ecosystem Knowledge (PSPs, Acquirers, Digital Wallets, Alternative Payment Methods).
• Payment Platform Integrations.
• Digital Commerce and Checkout Optimization.
• Data-Driven Decision Making and KPI Management.
• Risk and Fraud concepts acknowledged.
• Strategic thinking and business acumen.
• Customer-centric mindset.
• Commercial awareness and profit optimization.
• Ability to balance conversion, cost efficiency, customer experience, compliance, and fraud prevention objectives.
• Strong analytical and problem-solving capabilities.
• Stakeholder Management and Influencing Skills.
• Cross-functional Leadership.
• Excellent Communication and Presentation Skills.
• Negotiation and Conflict Resolution.
• Decision-making under uncertainty.
• Prioritization and organizational excellence.
• Results-oriented mindset and accountability.
• Adaptability and continuous improvement mentality.

Languages

• English: C1 level (mandatory).
• Spanish: C1 level (mandatory).

💛 Vueling Values

Our values are what we believe in, what we stand for and how we behave.

• Make it happen
• Make it better
• Make it safe
• Make it cost-focused
• Make it customer-oriented
• Win together

Vueling is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other status.