product manager in Marketing Fraud

Booking.com operates a travel booking platform. The Marketing Fraud track protects partners and the company from fraudulent bookings while minimizing friction for genuine travelers and partners.

• Own and progress the product backlog within the Marketing Fraud track;
• Clarify problems, maintain priorities, shape requirements, manage dependencies, and drive initiatives through delivery, measurement, and iteration;
• Use fraud data, operational insights, customer and partner impact, and business priorities to make pragmatic trade-offs;
• Ensure that fraud controls and services remain effective, scalable, and fit for purpose;
• Identify opportunities to improve prevention, detection, recovery, customer experience, partner impact, and operational efficiency;
• Support stakeholders in assessing and managing fraud risks in their initiatives;
• Own and set the vision for the product or feature;
• Define a one-year strategy and align key stakeholders and the team;
• Define team-level objectives;
• Create or collaborate on a go-to-market plan;
• Prioritize the short- and mid-term roadmap;
• Identify risks and dependencies and plan mitigations;
• Establish delivery methodology with the team and execute plans;
• Define primary, supporting, and counter metrics;
• Formulate experimentation hypotheses and determine test power and sample size;
• Analyze data and present findings to stakeholders to support product decisions;
• Define KPI presentation methods with analysts;
• Analyze customer feedback and distill it into actionable hypotheses;
• Identify unmet needs and validate or invalidate new concepts;
• Illustrate customer behavior using multiple sources of product insights;
• Visualize product problems with designers to guide the team’s direction;
• Identify impacted teams and stakeholders;
• Gather stakeholder requirements and integrate feedback;
• Represent the team’s work convincingly and engagingly;
• Manage stakeholder expectations and provide clear progress updates;
• Partner with the Engineering Manager on technical solutions;
• Advocate for customer and business needs in engineering trade-off decisions;
• Build bridges between technical and non-technical stakeholders;
• Participate in the PM craft community;
• Organize craft sessions for PMs;
• Interview candidates for PM roles.

• Experience owning product or feature vision;
• Experience defining and aligning a one-year product strategy;
• Ability to set team-level objectives;
• Ability to prioritize roadmaps based on strategy and objectives;
• Understanding of experimentation, statistical mechanics, test power, and sample size;
• Ability to analyze data and present findings to stakeholders;
• Familiarity with customer interviews, surveys, story mapping, and use case design;
• Understanding of research methods and user experience design principles;
• Ability to manage stakeholders and expectations up to Group Product Manager and occasionally Director level;
• Technical fluency and understanding of product delivery solutions.

• Contract engagement for independent contractors.