product manager in KYB

Wise is a global technology company building a way to move and manage money worldwide. It helps people and businesses send money internationally, spend abroad, and make and receive international payments.

• Own the product roadmap for one BOV workstream from discovery through launch and iteration;
• Identify high-value problems using customer friction, operational cost, manual review load, risk impact, regulatory need, and delivery readiness;
• Translate ambiguous KYB problems into product requirements, launch criteria, success metrics, and learning loops;
• Partner with Engineering, Analytics/Data Science, Product Compliance, Risk, Operations, regional teams, vendors, support partners, and adjacent PMs;
• Define launch metrics and guardrails across customer impact, manual review load, operational adoption, control quality, false positives, false negatives, auditability, monitoring, and rollback;
• Build feedback loops from agents, QA, assurance, customer outcomes, support contacts, downstream risk signals, and vendor/model performance where relevant;
• Balance tactical delivery with long-term product foundations;
• Deliver meaningful product improvements with measurable outcomes;
• Improve launch safety through clear metrics, guardrails, monitoring, fallback paths, and ownership;
• Build faster, more measurable, more auditable, and easier-to-navigate KYB capabilities.

• Experience owning complex product work from discovery through delivery and measurable outcomes;
• Comfort working in data-heavy, risk-sensitive, operational, regulated, onboarding, payments, trust and safety, compliance, or fintech domains;
• Ability to reason with data and metrics, including denominators, baselines, segmentation, sample bias, data quality, attribution limits, and guardrails;
• Ability to translate ambiguous product, risk, compliance, or operational problems into clear requirements, launch criteria, and iteration plans;
• Understanding that regulated product delivery requires evidence, auditability, operational readiness, monitoring, and ownership;
• Clear communication skills and ability to make trade-offs explicit and create alignment without formal authority;
• Nice to have: Experience in KYB, KYC, business onboarding, financial crime, identity, fraud, risk decisioning, compliance tooling, operational tooling, payments, or regulated fintech; experience with AI, LLMs, ML models, document intelligence, decisioning systems, vendor evaluation, or agent-assist tooling; experience turning remediation, audit, or control gaps into product or platform improvements; experience reducing manual operations through automation, workflow redesign, better data, internal tools, QA/assurance processes, monitoring, or dashboards; experience with legal entities, ownership structures, UBOs, directors, shareholders, authorised signatories, business registries, or complex evidence workflows.

• Restricted Stock Units (RSUs) and a variety of other benefits.