APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting-edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward-thinking solutions that empower businesses worldwide. We are looking for a Product Manager to own APEXX's Self-Service & Onboarding domain.
Product manager in fintech
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описание
задачи
- Own the vision, strategy, and roadmap for APEXX's self-service capabilities and Customer Portal, starting with the end-to-end merchant onboarding experience and progressively expanding customer control across the platform.
- Evolve the APEXX Customer Portal into a high-performing, intuitive, and flexible platform that enables customers to understand their payments through actionable data-driven insights and recommendations, and take meaningful actions directly within the platform.
- Design and deliver scalable self-service capabilities spanning merchant onboarding, account and user administration, API credential management, payment provider configuration, routing rules, and wider platform configuration.
- Drive Product-Led Growth initiatives that increase adoption of APEXX capabilities, enable customers to expand their use of the platform, and unlock new commercial and market opportunities.
- Use customer research, product analytics, and experimentation to understand complex enterprise needs, identify opportunities, prioritise roadmap investments, and measure customer and business outcomes.
- Partner closely with Engineering, Design, Commercial, Customer Success, Compliance, and Operations to translate customer needs and product strategy into secure, scalable, performant, and intuitive experiences.
- Identify opportunities to leverage AI to simplify complex workflows, automate repetitive processes, surface actionable insights and recommendations, and provide intelligent in-product guidance.
требования
- Proven track record in Product Management within SaaS, platform, fintech, or similarly complex digital products, with end-to-end ownership from discovery and strategy through delivery and measurable outcomes.
- Experience owning and delivering sophisticated customer-facing portals, self-service capabilities, onboarding journeys, or platform configuration products, ideally within complex enterprise environments.
- Strong product and systems thinking, with the ability to turn complex customer and operational workflows into intuitive, scalable, and reusable product capabilities.
- Strong understanding of Product-Led Growth, with experience using product capabilities and customer experience to drive adoption, expansion, and commercial growth.
- Strong analytical and data-driven approach, with experience using customer research, product analytics, and experimentation to inform decisions, prioritise effectively, and measure outcomes.
- Strong product judgement and commercial awareness, with the ability to balance customer needs, business outcomes, technical constraints, and long-term platform scalability when making product decisions.
- Excellent communication and stakeholder management skills, with the ability to create clarity, influence decisions, and work effectively across Engineering, Design, Commercial, Customer Success, Compliance, and Operations.
- Будет плюсом: Experience in payments, fintech, or financial services would be highly advantageous
условия
- We offer competitive salaries that recognise your skills, experience, and the impact you make.
- Take the time you need to rest and recharge with annual leave, public holidays, and wellbeing-focused time away from work.
- Enjoy the flexibility to work remotely from eligible locations for up to 90 days per year, subject to our Work From Anywhere policy.*
- Your wellbeing matters. We provide comprehensive health insurance which includes optical & dental to help support you when it matters most.
- Additional protection for you and your loved ones when it’s needed most.
- Supporting you through life's biggest milestones with enhanced parental and family-friendly leave policies.
- We're invested in your development, with opportunities to learn, grow, and build a meaningful career at APEXX.
навыки
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