Product manager in delivery

Bounce runs the largest luggage storage network in the world. Our marketplace connects travelers with 30,000+ small businesses in more cities than Burger King operates, and in more New York locations than Starbucks. We have served 3M+ users, stored 10M+ bags, and paid over $10M to local partners. Senior Product Manager, New Verticals. Reports directly to the CPO. Your mission is to find and build what Bounce becomes next. The current frontier is delivery. You will figure out what delivery means for Bounce, prove it works with real users in real cities, and scale what wins.

• Shape the delivery product end to end. Discovery, acquisition, flows, pricing, retention.
• Do your own user research. Talk to travelers, hosts, and operators regularly. Understand why people behave the way they do before you build anything.
• Translate signals into clear hypotheses, MVPs, and experiments.
• Launch pilots in real cities. Measure what matters. Kill, scale, or iterate based on evidence.
• Define success metrics for every bet and hold the team to them.
• Partner with design, engineering, data, operations, growth, and partnerships.
• Travel. Visit cities, locations, and users. Learn in person.

• Shipped 0 to 1 products.
• Not features inside a mature product. Real things you took from zero to users, then scaled or killed with evidence.
• You’re AI-native. You run analysis with LLMs and have used AI in a real job, not just for side projects.
• Strong operator muscle. You roll up your sleeves. You get into the data, the flows, the user calls, the ops reality on the ground. You do not delegate the hard parts.
• Deep understanding of user behavior. You can explain, in detail, why users click, why they drop off, what pulls them in, what pushes them out. You study behavior before you propose solutions.
• Can read a funnel. You look at a funnel and the number that is off jumps out at you. You form a hypothesis for why, and you know what to check next. This is a daily skill in this role, not a nice to have.
• Concise communicator. You get to the point in writing and in meetings. People who ramble usually do not know the topic well enough. If you know your stuff, you can say it short.
• Depth over surface. You dig into every problem until you understand it from the user, the data, and the operation side. You do not stop at the strategy layer.
• Collaborator, not commander. You work with your partners in design, engineering, data, and ops. Not through them. You make their work better.
• Comfortable with ambiguity. You turn fog into a plan, test the plan, and change the plan when reality disagrees.
• Fluent in experimentation. A/B tests, pilots, qualitative research. You pick the right tool for the question.
• Commercial instincts. You care about unit economics, acquisition costs, retention, and lifetime value as much as product craft.
• Travel ready. You will visit cities and users regularly.

• Competitive salary paid over 12 months.
• Stock options vesting over 4 years with a 1-year cliff.
• Flexibility to shape your package: prioritise salary or opt for more stock options
• Private health insurance
• Unlimited vacation
• Meal allowance through Coverflex
• Commute allowance
• Catered lunches twice a week, plus snacks and drinks in the office
• Team trips twice a year & regular global get togethers
• We're an office-first company, so you'll be in the office most days (3 days in, 2 days out). That's where jams, pod rituals, and quick decisions happen.