Product manager in API platforms

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Product Manager, Client Connectivity.

• Own and drive key capabilities within the API Platform roadmap, covering design guidelines, versioning, error handling, security patterns, event-driven capabilities, documentation, billing, servicing and testing standards.
• Use customer, engineering and operational insight to prioritise investment, resolve trade-offs and deliver measurable improvements.
• Champion developer experience by improving API discoverability, documentation, testing, onboarding and ongoing servicing.
• Ensure API delivery aligns with the target architecture and the wider Client Connectivity strategy and support consistent adoption of standards and a high-quality customer implementation experience.
• Contribute to roadmap planning for API enablement and platform capabilities.
• Partner with Product, Channel, Lines of Business and IT teams to deliver customer-centric solutions across the Client Connectivity channel and underlying product domains.
• Drive consistent delivery across external and internal IT-led APIs, supporting a seamless end-to-end experience that’s reliable, secure, scalable and easy to use.
• Build alignment across teams, regions and disciplines, ensuring decisions are clear, well governed and translated into practical delivery outcomes.

• Proven product management experience delivering digital products, platforms or shared technology capabilities.
• Strong knowledge of API ecosystems, REST, event-driven architectures, developer experience and platform-based operating models.
• A track record of leading cross-functional delivery across regions, disciplines and organisational boundaries.
• The ability to translate complex technology, regulatory and operational considerations into clear, client-centric product outcomes.
• Knowledge of global payments and / or global trade finance solutions, with the ability to translate product requirements into secure, scalable and client-focused API and connectivity solutions.
• Excellent communication, analytical and stakeholder management skills, with the confidence to engage audiences from engineers and architects to senior business leaders.
• Strong leadership, organisation, decision-making, lateral-thinking and interpersonal skills.
• A collaborative, client-centric mindset and a commitment to delivering simple, consistent experiences.
• The ability to influence without formal authority, manage competing priorities and drive alignment across multiple teams and markets.
• A pragmatic approach to balancing customer value, technical feasibility, risk, control requirements and commercial impact.

• As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay, support when you return to work, and a contributory pension scheme with a generous employer contribution.