product manager for payment journeys

The company operates across global trading and investment markets. It focuses on improving customer experience across its digital products.

• Own and improve customer payment and funding journeys, from payment method selection and transactions to status tracking and error resolution
• Use customer feedback, product analytics, and business insights to identify customer friction and improvement opportunities
• Lead product discovery, challenge assumptions, explore solutions, and validate ideas before development
• Turn product strategy and customer insights into priorities and roadmaps, balancing customer needs, commercial value, and technical constraints
• Define success measures before launch and use data and experimentation to assess results and identify further improvements
• Work with Design, Engineering, Data, Business Analysis, Operations, Compliance, and Marketing to deliver validated ideas
• Communicate product thinking clearly, engage stakeholders, and focus on solving customer problems

• 5+ Years of experience in a genuine digital Product Manager role, owning customer-facing products and journeys
• Experience with payments, funding, transaction flows, onboarding, activation, conversion, or customer engagement
• Strong product discovery skills and examples of customer research and evidence influencing product decisions
• Ability to use product analytics, funnel data, and customer behavior to identify opportunities, prioritize work, and measure success
• Hands-on experience testing ideas through prototypes, customer research, MVPs, pilots, or A/B testing
• End-to-end ownership of customer and business problems, from identifying opportunities to measuring post-launch impact
• Confident communication and cross-functional collaboration skills, including the ability to challenge assumptions constructively
• An eCommerce background is required
• Будет плюсом: fintech experience

• Cyprus office-based, 3 days a week, or fully remote within Eastern Europe