product manager for licensing and administration

JetBrains creates intelligent software development tools for developers and teams. Its products are used by more than 15 million users and over 300,000 companies to solve complex problems and improve development team productivity.

• Lead the strategy for the BAD Product;
• Define and execute the product vision, strategy, and roadmap for BAD Product systems;
• Uncover user friction through customer research, support data, telemetry, and internal team feedback;
• Map and improve end-to-end customer journeys covering purchasing, subscriptions, licensing, and administration;
• Identify gaps, overlaps, and inconsistencies across subsystems to build a unified user experience;
• Partner with engineering, design, analytics, and QA from discovery through launch and continuous iteration;
• Define and track product metrics for adoption, conversion, and support demand;
• Communicate product direction, trade-offs, and progress to cross-functional stakeholders.

• Take responsibility for outcomes, not just task completion;
• Focus on underlying problems and desired outcomes rather than immediate feature requests;
• Work comfortably with technical complexity, trade-offs, and systems thinking;
• Prioritize quality, long-term sustainability, and user trust over short-term fixes;
• Make grounded decisions using customer research, analytics, and experimentation;
• Collaborate effectively across multidisciplinary teams and business areas;
• Proven experience managing technically complex SaaS, enterprise, or B2B product areas end to end;
• Hands-on experience driving product discovery, user research, and roadmap prioritization;
• Experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders;
• Experience making data-informed decisions using telemetry, product metrics, and experimentation;
• Work comfortably with engineering teams on technical details, APIs, data models, and system integrations;
• Fluent English.

• Competitive base salary reflecting skills and experience;
• Flexible work schedule;
• Additional time off;
• Conferences, courses, and language classes;
• Relocation support is available;
• Free meals and snacks;
• On-site gyms or sports club stipends;
• Internal company events;
• Some benefits may vary depending on location.