Bachelor’s degree or equivalent practical experience.12+ years of professional services or consulting delivery experience, with direct accountability for program execution across financials, risk, scope, and customer outcomes.5+ years of direct Life Sciences industry experience (pharma, biotech, medtech, or related sectors), with the ability to engage credibly at the executive level on commercial, regulatory, and operational priorities.5+ years of experience leading large, cross-functional delivery teams across multiple geographies and workstreams, including third-party system integrators.Proven track record of successfully leading large, complex enterprise programs (budgets of $10M+).Demonstrated experience managing program financials at the engagement level, including forecasting, revenue control, earned value analysis, and margin management.End-to-end knowledge of system development, implementation, and operational readiness within regulated Life Sciences environments.Strong executive presence and communication skills, with the ability to facilitate data-driven conversations around budget, resources, timelines, and outcomes with technical, commercial, and regulatory audiences.Ability to operate as a fully dedicated, client-facing individual contributor.Ability to travel approximately 25%, depending on customer needs.Hands-on experience delivering Agentforce, AI platforms, or equivalent enterprise technology implementations, with the ability to advise Life Sciences customers on digital transformation.Deep knowledge of Life Sciences commercial operations, including field engagement, HCP engagement, territory management, MSL workflows, compliance controls, and data-driven insights.Experience with Life Sciences Cloud or equivalent CRM platforms purpose-built for the pharma and biotech industries.PMP, PgMP, SAFe certification, or equivalent program management methodologies applied at scale.Salesforce platform certifications (e.g., Admin, Sales Cloud, Service Cloud, Life Sciences Cloud). Note: Certifications are required for the role but can be obtained through our global education reimbursement program.Experience operating in outcomes-based or fixed-fee delivery models where margin is established at the proposal stage and maintained through execution.Strong negotiation and conflict resolution skills, including change order negotiation, scope dispute resolution, and steering committee facilitation.Unleash Your Potential
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