Head of business operations and efficiencies

We are looking for a Business Operations Lead who will own and evolve the Muse’s operating system end-to-end — combining operational excellence, cross-functional execution, and AI-driven transformation into a single, scalable framework.

• 5–8 years of experience in Operations, Strategy, Product Management, Organizational Development, AI/Transformation, or related fields
• Strong product mindset with proven ownership of complex systems or initiatives end-to-end
• Hands-on experience designing and scaling operational processes and OKR frameworks
• Experience leading cross-functional initiatives in complex organizations
• Proven track record of driving organizational change and improving execution quality
• Solid understanding of AI/ML, data analytics, and their business applications
• Strong facilitation and stakeholder management skills, especially at the executive level
• High standards for communication, documentation, and systems thinking
• Ability to translate complex concepts (including AI) into clear, actionable insights
• Strong analytical and data-driven decision-making skills
• Familiarity with data protection and ethical AI practices
• Fluent English
• Будет плюсом: Experience in AI strategy, implementation, or data-driven systems is a strong advantage

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