fraud manager for Apple Pay and Apple Wallet

Apple develops the Apple Pay and Apple Wallet platforms and operates a fraud prevention program across the EMEIA region.

• Support the execution of the EMEIA fraud prevention program in alignment with global strategy
• Drive continuous improvement in fraud detection and prevention systems, processes, and controls with partners
• Cultivate and manage strategic relationships with risk and fraud teams at partner organisations, including issuing banks, payment networks, regulatory bodies, and transit authorities
• Collaborate with Product, Engineering, and Data Science teams to help partners implement innovative fraud mitigation solutions
• Optimise fraud operations by analysing data, refining processes, and implementing case management best practices to improve efficiency and effectiveness
• Lead regular business reviews and workshops with partners to drive alignment, share insights, and improve fraud prevention efforts

• Experience in a fraud prevention role at a card issuer or payment scheme
• Deep knowledge of the payments ecosystem, including payment networks, fraud detection technologies, and emerging regional trends
• Demonstrated success in handling and optimising counter-fraud operations and processes
• Proven experience in a partner-facing role, building and maintaining positive relationships with external partners at senior level
• Highly motivated and self-directed, with a strong sense of ownership and focus on key business outcomes
• Outstanding analytical and data-driven approach, with the ability to translate complex information into actionable insights
• Excellent process analysis skills, with the ability to identify inefficiencies and implement meaningful improvements
• Experience and expertise in payments, partners, and fraud landscapes across the EMEIA region, primarily the Middle East and/or Continental Europe
• Excellent verbal and written communication skills
• Будет плюсом: A degree in a relevant field, additional regional language skills

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