Digital product manager in fitness

We're one of the UK's leading fitness businesses. With more than one million members, 265+ gyms and ambitious plans to keep growing, we're the UK's second-largest gym operator by membership and the fourth largest in Europe. We're hiring two Senior Digital Product Managers to join us at an important point in the development of our digital product practice.

• Own product direction for your domain, aligned to TGG strategy, customer needs and commercial goals.
• Translate business and customer problems into clear outcomes, opportunities, hypotheses and priorities.
• Lead continuous discovery, using customer research, behavioural data, commercial evidence and operational insight to identify the right problems to solve.
• Work closely with Product Design and Engineering as part of a product trio or similar cross-functional model.
• Use experimentation, prototyping, A/B testing and other validation methods to test assumptions before committing significant investment.
• Build evidence-led roadmaps and make clear prioritisation recommendations, balancing customer value, commercial impact, feasibility and confidence.
• Define meaningful success measures and use KPIs, OKRs or other outcome measures to understand product health and progress.
• Lead cross-functional teams through delivery, maintaining focus on the customer and commercial outcomes we are trying to achieve.
• Measure the impact of what we release, using learning and evidence to decide what to do next.
• Build trusted relationships across Commercial, Marketing, Operations, Finance, Technology and other teams, creating alignment around problems, outcomes and priorities.
• Influence senior stakeholders through clear, evidence-based recommendations and confident navigation of competing priorities.
• Contribute to the development of our product practice, helping build a culture of curiosity, experimentation and outcome-led decision making.

• You'll have strong experience as a Product Manager, Senior Product Manager, Product Lead or equivalent, owning digital products, propositions or product domains.
• You'll have experience across the full product lifecycle, with particular strength in discovery, experimentation and outcome-led product thinking.
• You'll be able to talk in detail about real product decisions you've made: the problem, the evidence, the options considered, the trade-offs, the experiment or release, and the measurable impact.
• You'll have hands-on experience of experimentation, ideally including A/B testing or similar approaches.
• You'll be confident using qualitative and quantitative evidence to make product decisions and measure outcomes.
• You'll have strong commercial acumen, with the ability to connect product opportunities to measurable business value such as conversion, revenue, engagement, retention, lifetime value or customer experience.
• You'll be comfortable working in cross-functional teams with Product Design, Engineering, Data and senior business stakeholders.
• You'll be able to influence without relying on authority, especially where stakeholders have competing priorities or strong views about the solution.
• You'll bring curiosity, structure and good judgement, helping teams focus on the right problems rather than simply delivering more output.
• For the Member Acquisition role, we'd be particularly interested in experience improving acquisition journeys, conversion funnels, checkout/joining journeys, revenue, growth or trading performance.
• For the Member Engagement role, we'd be particularly interested in experience improving mobile apps, logged-in customer journeys, account management, customer engagement, repeat usage or retention.
• applicants will need to have unrestricted right to work in the UK.
• Будет плюсом: Experience working with native or cross-platform app teams, app release cycles, app store submissions or app store optimisation would be valuable

• Please note that we operate a hybrid working policy, with three days per week based in our Clapham Junction office.
• Unfortunately, we are unable to provide visa sponsorship for this role.