Digital Product Manager

Senior Digital Product Manager

Manchester (Bupa Place) or London (Angel Court)

Hybrid Working

Permanent | Full-time (37.5 Hours)

Competitive salary & 10% MBS

We make health happen

At Bupa, we're transforming the way people access and experience healthcare. We're looking for a Senior Digital Product Manager to lead the development of innovative digital products and customer journeys that improve health outcomes and deliver exceptional experiences for our customers.

This is an exciting opportunity to join our Health Services team at a pivotal point in our digital transformation journey. You'll take ownership of strategically important healthcare experiences, helping to shape the future of how customers engage with Bupa across digital channels.

Working within a multidisciplinary product team, you'll define product vision, shape strategy, and lead the delivery of customer-centric solutions that solve real-world healthcare challenges. You'll collaborate with stakeholders across clinical, operational, technology and commercial teams, using data, customer insight and market trends to drive meaningful change.

If you're passionate about creating intuitive digital experiences, enjoy solving complex problems, and thrive in an environment where you can influence strategy while delivering tangible outcomes, we'd love to hear from you.

• Significant experience in Digital Product Management, Product Management or Senior Product Management roles.
• Proven track record of owning and delivering customer-facing digital products from concept through to launch and optimisation.
• Strong experience defining product strategy, roadmaps and measurable business outcomes.
• Demonstrable success improving customer journeys, digital experiences and service propositions.
• Experience working within agile, cross-functional product teams in large organisations.
• Excellent stakeholder management skills, with the ability to influence and engage at all levels.
• Strong analytical and data-driven decision-making capabilities.
• Experience using tools such as Jira, Confluence, Azure DevOps, Miro, Figma and analytics platforms.
• A passion for delivering exceptional customer experiences and solving complex business challenges.
• Experience within healthcare, health technology, insurance or other highly regulated industries would be advantageous but is not essential.

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. Therefore, if you are interested, we encourage you to submit your application as soon as possible.

Time Type:

Full time

Job Area:

PR , Marketing & Brand

Locations:

Angel Court, London, Bupa Place, Home Based, c/o Angel Court