Customer Project Manager

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Customer Project Manager

Value-Based Account Management

Cross-Functional Leadership and Customer Engagement

A central part of the role will be coordinating colleagues across functions and creating shared accountability for account delivery. You will:

External Stakeholder Engagement and Brand Execution

You will build long-term partnerships across the healthcare ecosystem and deliver high-quality execution of approved brand and customer strategies. This will include:

Insights, Evidence and Analytics

You will use customer, account and market information to support high-quality business decisions and continuously improve account execution. You will:

Operational Contribution and Governance

You will contribute agreed customer, account and market inputs to operational Sales and Marketing processes while retaining ownership of account-level execution and cross-functional account governance.

The applicable Governance model will clarify the operational allocation of activities, including meeting ownership, approvals and escalation routes. However, it does not remove the Customer Project Manager’s accountability for delivering execution within assigned accounts.

Compliance and Ethical Standards

All responsibilities must be performed in full compliance with applicable laws, regulations and pharmaceutical industry codes, including EFPIA and the relevant national pharmaceutical industry code. The role must also comply with Takeda policies, standard operating procedures and ethical standards.

The successful candidate will demonstrate a strong ethical and compliance mindset and role-model Takeda’s six culture pillars:

This is an opportunity to take ownership of strategically important customer relationships and bring together the right people, insights and resources to improve outcomes across the patient pathway.

You will have the autonomy to shape account execution, lead cross-functional collaboration and translate customer needs into meaningful action, while working within an organisation committed to patients, trust, reputation and sustainable business performance.

If you are passionate about value-based account management, cross-functional leadership and creating meaningful solutions for customers and patients, we encourage you to apply.

Locations

Czech Republic

Technical and Commercial Expertise

You will bring advanced commercial, brand-management and account-management expertise, supported by a strong understanding of:

Leadership and Ways of Working

The successful candidate will:

Key Internal and External Partnerships

The role involves extensive collaboration with:

We are looking for a commercially astute and customer-focused Customer Project Manager to lead the development and execution of value-based account plans across an assigned portfolio of customers and accounts.

This is a highly collaborative field-based role that brings together account management, scientific engagement, brand execution and cross-functional leadership. You will act as the single point of accountability for assigned-account execution, orchestrating local cross-functional account teams and translating customer insights, therapeutic-area expertise and approved engagement priorities into measurable outcomes for patients and the business.

You will lead through expertise and influence rather than formal authority, working closely with Sales, Marketing, Medical, Market Access, Strategic Value, Compliance and Supply colleagues to deliver coordinated, insight-driven customer engagement.

Kč1,054,000.00 - Kč1,448,700.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

For information about our benefits, please click here.

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time