Associate product manager in retail media

As Associate Product Manager for the John Lewis Partnership’s Retail Media Hub, you will support the development and delivery of the digital Order Management System that enables John Lewis and Waitrose to grow their retail media business and help achieve revenue targets and long term growth ambitions. Working with the Product and Retail Media Proposition Leads, you will translate business needs, user feedback and operational challenges into prioritised product improvements.

• Own and prioritise the Product Backlog aligned to the Objectives and Key Results, translate needs into user stories and acceptance criteria, and help shape the roadmap.
• Build strong relationships across retail, operational, and tech teams, evaluate business requests, and align expectations.
• Use data and user feedback to optimise the booking experience, reduce manual effort, and improve platform performance.

• Strong problem-solving skills, with the ability to identify challenges and develop practical solutions.
• Excellent communication and collaboration skills across business and technology teams.
• Strong organisational skills, with the ability to manage competing priorities and adapt to change.
• Ability to translate user needs and business processes into clear product requirements.
• Analytical approach to decision-making, using data and feedback to identify opportunities.
• Confidence working with technical detail and learning new platforms and capabilities.
• Proactive mindset, with a focus on continuous improvement and better ways of working.
• Collaborative team player who takes ownership, follows through on commitments and builds trusted relationships.
• Будет плюсом: Proven experience working in Agile environments, such as Scrum or Kanban; Experience with SaaS platforms, CRM systems or enterprise applications; Familiarity with Salesforce, Advendio or advertising and booking platforms; Experience supporting digital product delivery, from requirements through to release; Understanding of retail media, digital advertising or campaign booking processes; Experience using data and analytics to inform product decisions; Experience working with technology teams and managing cross-platform dependencies

• Salary up to £65,000, depending on experience
• This is a permanent contract
• The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for around 2-3 days a week in the office to connect and on a more ad-hoc basis to attend key meetings.
• 35 hours per week
• We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.