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описание
Role Purpose
The Accounts Receivable Specialist UK & US is the most senior transactional profile within the Finance Shared Services Hub. Based in Madrid, this role owns the full receivables cycle for the United Kingdom and the United States; managing customer collections, credit risk, and cash application across two currencies, two payment ecosystems, and two very different commercial cultures.
задачи
1. Accounts Receivable UK & US
Own the end-to-end A/R cycle for UK and US entities: invoice issuance, customer account management, payment allocation, and reconciliation in GBP and USD
Manage the collections process proactively: outreach to overdue customers, escalation protocols, dispute resolution, and coordination with local sales or account management teams in UK and US
Process and reconcile incoming payments via BACS, Faster Payments, CHAPS (UK) and ACH, wire, and check (US)
Maintain accurate customer ledgers and ensure all open items are cleared or escalated within agreed SLA timeframes
Coordinate with the Head of Accounting on month-end A/R close for both jurisdictions, ensuring alignment with the group close calendar
2. Credit Risk & Customer Management
Assess and monitor credit risk for UK and US customers: credit limit setting, periodic review, and escalation of high-exposure accounts
Maintain the customer credit register and ensure it is updated following any material change in customer payment behavior or financial position
Liaise with local sales and account management teams in UK and US to align on customer payment terms, disputes, and escalations
Flag concentration risk and overdue exposure proactively to the Head of Finance Operations and the Working Capital & Finance Analyst
3. Reporting & Analytics
Prepare weekly aging reports for UK and US receivables and present them in the hub's working capital review
Track and report DSO by jurisdiction and by customer segment, identifying trends and root causes of collection delays
Support the Working Capital & Finance Analyst in building and maintaining the A/R dashboard in Power BI, feeding UK and US data accurately and on time
Contribute to the cash flow forecast by providing reliable short-term collections estimates for both markets
4. Process & Controls
Document A/R processes for UK and US in line with hub standards, ensuring audit readiness from day one of operations
Identify and propose process improvements to reduce DSO, minimize disputes, and increase straight-through payment rates
Ensure compliance with UK VAT post-Brexit invoicing rules and US invoicing requirements (sales tax where applicable)
Participate in the definition of hub-wide SLAs and KPIs for the A/R function
требования
4-6 years in accounts receivable, credit control, or order-to-cash in an international environment
Direct experience managing collections in either the UK or US market experience in both is a strong differentiator
Familiarity with UK payment infrastructure (BACS, Faster Payments, CHAPS) and/or US payment infrastructure (ACH, wire, check)
Experience working in or with a Shared Services Centre or centralized finance hub is highly valued
Background in industrial, manufacturing, or B2B services is preferred — familiarity with long payment cycles and project-based billing
Experience using SAP (FI module) for A/R processing is an advantage
