описание
We are BLD Soft, a product-driven IT company that has been developing a platform for IPTV/OTT services since 2015. Our in-house solutions — including streaming, CDN, and middleware — ensure reliable and stable service delivery for millions of users. We are currently looking for a Technical Support Engineer to join our team. In this role, you will monitor and support our IPTV/OTT services, troubleshoot technical issues, resolve incidents, and help ensure the stable operation of our products.
задачи
- Monitor and manage IPTV/OTT services.
- Troubleshoot and resolve technical incidents.
- Identify and analyze service issues to ensure stable system operation.
требования
- 2+ years of experience as a Technical Support Engineer or in a similar role.
- Basic Linux administration skills (Ubuntu Server).
- Experience with monitoring and logging tools: Prometheus, Grafana, and ELK.
- English level: A2 or higher.
условия
- English without borders — we cover part of the cost of English courses, helping you develop your language skills from conversational to business level.
- Support for your hobbies & sports — we reimburse part of your expenses for sports, hobbies, and creative activities.
- Professional growth — we support continuous learning and professional development, helping you strengthen your technical expertise and grow within the company.
- Stability & transparency — official employment, salary in USD, paid vacation, sick leave, and scheduled days off.
- Tech provided — we provide all the equipment you need to do your job effectively.
- Comfortable work environment — a cozy, well-equipped office in the city center and a shift-based schedule that includes night shifts.
- Team & traditions — a friendly and supportive team, corporate events, regular team-building activities, and company merch.
