site reliability engineer for Solution Partners

As a Site Reliability Engineer, you’ll build and run the technical infrastructure that supports Appfire’s Solutions Group. You’ll own our demo environments end to end, build self-service sandboxes for Solution Partners, and automate technical processes that enable Sales Engineers and Solutions Architects to spend more time with customers. You’ll also help transition successful field-built prototypes into production by partnering with Engineering and DevOps on code ownership, hosting, and support models. This is a highly cross-functional role focused on reducing technical overhead, improving time-to-demo, and creating scalable solutions infrastructure.

• Own the demo estate end to end, including Atlassian instance provisioning, realistic seeded datasets, multi-product reference environments, and environment teardown and refresh
• Build and maintain self-service sandbox environments that enable Solution Partners to demonstrate Appfire products independently
• Design and implement automation that reduces technical overhead for Sales Engineering and Solutions Architecture teams and improves time-to-demo
• Maintain the technical knowledge base supporting security questionnaires, RFPs, and trust center responses
• Run the Instance Optimization inventory extract and pricing pull supporting Appfire’s consolidation assessment
• Take ownership of field-built prototypes that graduate to production, including code ownership, hosting, deployment, and ongoing support in partnership with Engineering and DevOps
• Define and enforce technical graduation criteria for prototypes moving from pilot to production, ensuring each solution has clear ownership, hosting, and support models
• Monitor demo environment health, provisioning performance, and capacity, proactively identifying and resolving technical bottlenecks

• 3+ years of hands-on experience in site reliability engineering, platform engineering, DevOps, or systems engineering, ideally supporting a sales engineering, solutions, or presales organization
• Hands-on experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, and/or Bitbucket
• Experience building and operating self-service sandbox or demo environments, including environment lifecycle management and seeded or synthetic data
• Strong experience with infrastructure automation, scripting such as Python or Bash, and Infrastructure-as-Code practices
• Practical experience with containerization and orchestration technologies such as Docker and Kubernetes, and CI/CD tooling
• Experience taking ownership of existing tools or prototypes and preparing them for production, including code review, hosting, deployment, and support
• Strong written communication skills, with the ability to create clear technical documentation, runbooks, and knowledge bases for both technical and non-technical audiences
• Proven ability to collaborate effectively across Solutions, Sales Engineering, Product Engineering, and DevOps teams in a fast-moving environment

• Локация: Польша
• 26 Vacation Days: Paid vacation annually, regardless of tenure
• Wellness Days: 1 fully paid day off each month for rest, recovery, or unexpected personal needs
• Volunteering: 24 hours of paid volunteer time plus 3 fully paid volunteering days
• Appfire University: Custom, on-demand learning platform supporting continuous learning, professional development, and career growth
• Private Healthcare: Fully covered Luxmed plan, with the option to extend coverage to your partner or add personalized upgrades
• Life Insurance: Fully paid UNUM life insurance
• MyBenefit: 150 PLN per month for a Multisport card, shopping, restaurants, and entertainment
• Lunch Card: 300 PLN per month for groceries or dining out via a virtual Pluxee card, with Google Pay and Apple Wallet support
• Home Office Allowance: 200 PLN net per month to help cover electricity and internet costs while working remotely
• Company Equity: Every Appfire team member is eligible for company equity, fostering a strong sense of ownership and connection to our growth